Post-Construction Business Survey

Thank you for your collaboration during the Grand Avenue Reconstruction project. Grand Avenue was closed to traffic and parking from Fairview Avenue to Snelling Avenue in mid-April. Six months later, we have completed a full street construction and reopened Grand Avenue, with updated below-ground utility infrastructure and renewed asphalt and sidewalks, improving pedestrian safety.

The City of Saint Paul, in collaboration with the Grand Avenue Business Association (GABA) and the Macalester-Groveland Community Council (MGCC), wants your feedback on the construction process. We know that street reconstruction is disruptive to businesses. Through the partnership, we tried a number of new and different things to support businesses, as well as provided regular project updates and dealt with issues as they arose. We want your feedback! Please share with us what worked well and also areas that we can continue to improve on for future construction projects in Saint Paul.

Please complete this survey by November 24, 2025.

1.We understand that street reconstruction projects can impact business. What were some of your business impacts?(Required.)

2.Did you change or do anything different with your business during construction?(Required.)

3.What is one piece of advice you would give to a business similar to yours who may go through a future construction project?

4.Based on what you see in the project corridor today, on Grand Avenue between Fairview Avenue and Snelling Avenue, and keeping in mind that some final cleanup/finishing work will take place in the spring of 2026, tell us how satisfied you are with the project results?(Required.)

5.Please share your input about these outreach efforts to your business and how often you or an employee engaged with the city and its partners.(Required.)

I/My business received delivered flyers/information.

I/my business had someone stop by my business to talk to me or give me project updates.

I/my business attended one or more of the bi-weekly construction meetings/office hours.

I/my business had conversations with the project team or contractor.

I/my business received regular email project updates or business support emails.

I/my business contacted the city, project manager, or contractor with questions about the project and impacts to my business.

6.Several in-person events were held before and during construction, please let us know which ones you attended:

7.If you attended any of these meetings or events, what did you find helpful and what else could have been provided?

8.If you did not attend any of these meetings or events, could you please tell us why?

9.To what extent do you agree with the following statement: I had access to the information I needed about the Grand Avenue reconstruction project.(Required.)

10.To what extent do you agree with the statement: I thought the frequency of communication (email updates, flyers, visits) was sufficient.(Required.)

11.To what extent do you agree with the statement: I thought that the content of communication I received was relevant and timely.(Required.)

12.Please share any additional thoughts on the communication you received about the project.

13.Please share any other thoughts on how the City of Saint Paul could have been more supportive during construction and how communication could have been improved.

14.Did you receive any of the following business support materials during construction? (Select all that apply).(Required.)

15.Do you feel that the business support materials had a positive impact on your business during construction?

16.Did your business participate in the Construction Crawl Card promotion?

Yes

No

17.If yes, how did the construction crawl card impact your business?

18.If you participated in the construction crawl card, how many customers would you estimate used the construction crawl card at your business?

19.I have other feedback or questions and would like to have someone from the city contact me. (Please be sure to include your name and phone number below).

Yes

No

20.First and last name

21.Name of business or organization and phone

Thank you for sharing your feedback with the City on how we can better support your business. Please send this survey and encourage other businesses on Grand Avenue in the construction area to complete the survey. We will share the results with everyone through email.

Post-Construction Business Survey - Grand Avenue