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NFTA Rider Information & Transit App Survey
Metro wants your input about how you get your trip information. This survey should take about 3 minutes. Your responses are anonymous and will be kept confidential.
Thank you for taking the time to share your feedback!
1.
Where do you currently get information about your NFTA-Metro trips? Select all that apply.
Transit app
Google Maps
Apple Maps
NFTA-Metro website
Signs or displays at stops or stations
Announcements or information on buses or trains
Other (please specify)
2.
Overall, how satisfied are you with the information available to help you plan and take NFTA-Metro trips?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
3.
How would you prefer NFTA-Metro to share important information about delays, detours, or service changes? Select up to two.
Transit app
NFTA-Metro website
Signs or displays at stops or stations
Announcements or information on buses or trains
Social media
Other (please specify)
4.
Overall, how easy or difficult is it to find the information you need when riding NFTA-Metro?
Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult
5.
Before today, were you aware that Transit is NFTA-Metro's recommended app for trip planning and real-time transit information?
Yes
No
6.
Have you used Transit app before to plan a trip?
Yes
No