Business Resilience and Digital Transformation Survey

Question Title

* 1. Where are you in your digital transformation journey?

We haven’t started

We’re still in the early planning, development & research stages

Low Maturity: We’ve launched our digital transformation and are starting to deliver business results

Medium Maturity: Plan is commercialized. Focused on strategic alignment and growth

High Maturity: Sustain and optimize phase. Revenue generating.

Question Title

* 2. Is actioning a business resiliency strategy a priority for your organization?

It is a top priority

It is somewhat of a priority

It is not a priority at this time

Though business resiliency is considered a priority, we don't have a formal business resiliency strategy in place to action

Question Title

* 3. Which of the following most closely describes your organization’s approach to enterprise resilience:?

Enterprise resilience refers to the measures taken to shepherd the organization through a crisis and/or disruption

Enterprise resilience refers to our capacity to anticipate and react to change of all kinds, not only to survive, but also to evolve.

Enterprise resilience refers to our capacity to adapt to disruptions (i.e. natural disasters or cyber attacks) and maintain, or quickly recover, continuous business operations, assets and brand equity.

Enterprise resilience is not a priority for us

Question Title

* 4. Where does your organization rank when it comes to enterprise resilience?

Highly resilient: We are prepared to take on massive, rapid change and proactively seek to “disrupt” ourselves before anyone else does. We are constantly reinventing our business models & services.

Solidly resilient: We can withstand rapid change and disruption to a certain extent. Our enterprise is agile and interconnected.

Somewhat resilient: Though we can survive change and/or disruption, we don’t thrive in that environment.

Not resilient: We struggle to adapt to change. A massive disruption would seriously threaten our business.

Question Title

* 5. Would you say your digital transformation & enterprise resilience efforts are aligned?

Yes

Somewhat

N/A - we’re not pursuing digital transformation and/or enterprise resilience

Question Title

* 6. When it comes to fortifying business resilience, what are your organization’s top 3 objectives or areas of focus?

Improving workforce resilience & upskilling talent

Increasing Cyber resilience (i.e. cyber security)

Unlocking enterprise data & analytics

Fortifying & Upgrading IT infrastructure to meet future demands

Improving systems interoperability and integration

Leveraging business process automation across the business

Experimenting with RPA, AI, ML & other cognitive technologies

Implementing or optimizing business continuity & disaster recovery systems

Supply chain optimization

Moving applications to cloud

Aligning business resilience and digital transformation efforts

Developing & leveraging advanced customer analytics

Developing a plan for financial resilience

Other (please specify)

Question Title

* 7. In your opinion, what are the top 2 inhibitors of enterprise resilience?

Lack of high-level leadership & vision

Lack of talent & expertise to execute on vision

Employee pushback

Legacy IT infrastructure & systems

Poor data visibility & accessibility

Budget & finding

Organizational complexity & silos

Business processes are not digitized or optimized

Cyber security & privacy concerns

Lacking data & analytics

No overarching strategy for digitization

Question Title

* 8. Do you expect your organization’s senior leadership team to increase enterprise resilience budgets over the next year:

Yes, significantly

Yes, somewhat

No, I think they’ll stay the same

No, we’ll probably spend less

We don’t invest in this area

Question Title

* 9. Are you currently working with any of the vendors? (please select all that apply)

Abbyy

Aptean

Avaya

Blackberry

Catalytic

Celonis

Checkmarx

Datarobot

Edgeverve

Epsilon

Forcepoint

Genesys

Glassbox

HighRadius

Insight Software

Kofax

Okta

OneLogin

Outsystems

Proofpoint

PTC

Qualtrics

Radware

Salesforce

SAP/Concur

Signavio

Skybox

Slack

Synergita

Tradeshift

Trintech

Vonage

Zendesk

Question Title

* 10. Are you considering working with any of the vendors in the future? (please select all that apply)

Abbyy

Aptean

Avaya

Blackberry

Catalytic

Celonis

Checkmarx

Datarobot

Edgeverve

Epsilon

Forcepoint

Genesys

Glassbox

HighRadius

Insight Software

Kofax

Okta

OneLogin

Outsystems

Proofpoint

PTC

Qualtrics

Radware

Salesforce

SAP/Concur

Signavio

Skybox

Slack

Synergita

Tradeshift

Trintech

Vonage

Zendesk