SURVEY FOR FOR CLIENTS AND CLIENT-RELATED FRIENDS OR FAMILY
WellSpan Philhaven Heritage Committee

WELLSPAN PHILHAVEN’S IMPACT OVER 75 YEARS
Your name has been confidentially shared because of the meaningful time you spent in one of our programs or services. Would you be willing to answer fourteen questions about the care you received and the impact it has had on your life? Your unique story has the potential to inspire hope and healing in others, encouraging them to seek the mental health care they deserve, both for themselves and their loved ones. We believe that sharing your experience could resonate deeply with many and may even be featured in our 75th anniversary celebration or commemorative book. Together, let’s illuminate the transformative journey of healing that can change lives!
CONFIDENTIALITY
Thank you for your willingness to take part in our confidential survey. We confirm that your name or contact information will not be used for any solicitation in the future. If you do not wish to have your answers published, we understand. You will have the opportunity to request anonymity in question #2 below.
1.PLEASE PROVIDE
QUESTIONS (Please respond to each one)
2.Acknowledge
Do you wish to have your provided stories and information shared anonymously?
3.Programs & Services
What level(s) of care did you participate in during your time in a WellSpan Philhaven program or service?
4.If you selected “Other” above, please describe:
5.If you don’t recall the name of the program, please feel free to describe your time at WellSpan Philhaven:
6.Year(s) You Received Service
Please provide the year(s) when you received services from WellSpan Philhaven.
7.Your Story
As you reflect back on the journey of your healing process, what prompted you to seek help from WellSpan Philhaven? What struggles were you seeking help and treatment for?
8.Personal Goals
How did your time at WellSpan Philhaven contribute to your personal growth and self-understanding? What goals have you accomplished since your experience, and how did the organization's care environment support those achievements?
9.Positive Change
Can you share a particular moment or experience at WellSpan Philhaven that you believe marked a turning point in your mental health journey?
10.Support System
In what ways was your support system involved or encouraging through your journey? If not from your support system, did you experience support from WellSpan Philhaven? Please explain.
11.Caring Environment
In what ways did the support from our staff and fellow patients positively influence your healing journey?
12.Spiritual Support
If your faith was integral to your healing process, please share your thoughts on how the staff accepted, respected, and integrated spirituality into your mental health journey.
13.Clinical Thank-You
Is there a clinician or group of staff that you would like to share words of appreciation to?
14.OTHER COMMENTS:
15.Would you be willing to share photos of yourself then and now? (If so, you will be contacted to submit a photo.)