LP Gas Magazine 2017 State of the Industry LP Gas Magazine 2017 State of the Industry Thank you for participating in our State of the Industry survey. Don't forget to enter your name and contact information to be entered into a drawing for a $100 Visa gift card. OK Question Title * 1. What is your operation type? MLP Independent marketer Farm co-op OK Question Title * 2. What is the primary region your retail propane company serves? New England – Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont Central Atlantic – Delaware, District of Columbia, Maryland, New Jersey, New York, Pennsylvania Lower Atlantic – Florida, Georgia, North Carolina, South Carolina, Virginia, West Virginia Midwest – Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Tennessee, Wisconsin Gulf Coast – Alabama, Arkansas, Louisiana, Mississippi, New Mexico, Texas Rocky Mountain – Colorado, Idaho, Montana, Utah, Wyoming West Coast – Alaska, Arizona, California, Hawaii, Nevada, Oregon, Washington OK Question Title * 3. How many annual gallons of propane does your company sell? Less than 1 million 1-5 million 6-10 million 11-24 million 25-50 million More than 50 million OK Question Title * 4. What is propane’s biggest energy competitor for key markets in your service territory? Electricity Natural gas Heating oil Renewables (wind, solar, etc.) Other (please specify) OK Question Title * 5. What is your favorite piece of equipment in use at your company? OK Question Title * 6. What’s the propane industry’s biggest regulatory/legislative issue? Tax reform Expanding the short-haul exemption Winter preparations and supply State engagement (includes fight against “electrify everything” approach) Natural gas expansion Crane rule (third-party certification requirements) Other (please specify) OK Question Title * 7. What is the greatest challenge or issue your company experiences with customers? OK Question Title * 8. What is the most exciting emerging market or growth opportunity for your company? Autogas for on-road fleets Composite cylinders Generators Irrigation engines Mowers Tankless water heaters Forklifts Other (please specify) OK Question Title * 9. What is the most popular appliance in your showroom? If not applicable, please enter "N/A" OK Question Title * 10. What is the greatest employee-related challenge or issue at your company? OK Question Title * 11. What’s the one safety issue that’s always at the top of your mind? Leak tests/inspections Do-it-yourselfers Driving habits Staying current with regulations Customer-owned tanks Education and training Dispensing propane/product transfer Crane operation Other (please specify) OK Question Title * 12. What’s the best safety program or process at your company? OK Question Title * 13. What’s the most important piece of technology or software that your company uses? OK Question Title * 14. What’s the biggest trend you see in the propane industry? OK Question Title * 15. What are the THREE most pressing concerns at your company that keep you up at night? Cash flow Customer retention Decisions on whether to sell the business Employee retention Energy competition Equipment/facility maintenance Growth of the business Health care costs Propane pricing Propane supply availability Regulatory/rule compliance Safety Weather Other (please specify) OK Question Title * 16. What is your favorite city for a propane industry event (meeting or show)? OK Question Title * 17. Who’s the best ambassador for the propane industry as a whole? OK Question Title * 18. Thank you for taking our survey. If you would like to be entered into a drawing to win a $100 Visa gift card, please provide the following information: First Name Last Name E-mail address Phone number OK DONE