General Issues

Nairn PPG is an independent organisation whose aims are to work with Nairn Healthcare Group to enable the improvement of GP services to people in the area. During the course of the last year we have heard many stories of problems getting to the surgery, to the hospital and even to and from Nairn town itself, so decided to find out more and see if we could help find a solution.

The questions here are aimed at finding out how people in the area get around, how easy or hard it is for them and what more they'd do if they had better access to convenient transport.

We have another questionnaire about getting to and from appointments at the GP surgery and the Town & County Hospital. You can find this via our website www.nairnpatientsgroup.org.uk or directly on https://www.surveymonkey.com/s/9SF66SM

Which part of the Nairn Healthcare Catchment Group area do you live in?

Question Title

* 1. Which part of the Nairn Healthcare Catchment Group area do you live in?

How easy is it for you to use the transport choices that are available?
Rate each on the scale of 1 to 5, 1 being difficult, 5 being very easy to get or use

Question Title

* 2. How easy is it for you to use the transport choices that are available?
Rate each on the scale of 1 to 5, 1 being difficult, 5 being very easy to get or use

  1 2 3 4 5
Own vehicle
Relative
Dial-a-bus
On foot/bicycle
Friend
Bus
Taxi
Neighbour
So, how do you normally get around?

Question Title

* 3. So, how do you normally get around?

Which sort of activities do you need transport for? Tick ONE box on each line

Question Title

* 4. Which sort of activities do you need transport for? Tick ONE box on each line

  Daily Weekly Fortnightly Monthly Less often
Physiotherapy
Lunch club/social club/coffee morning etc
Support Group eg cardiactive
Interest club eg art/craft/U3A
Theatre/cinema
Shopping
Visiting friends
Other (tell us what, below)
If you had a ready means of getting there, would you like to do more?

Question Title

* 5. If you had a ready means of getting there, would you like to do more?

What would you like to do? Tick ALL boxes which apply

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* 6. What would you like to do? Tick ALL boxes which apply

What would be your preferred choice of transport? Tick ONE box only

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* 7. What would be your preferred choice of transport? Tick ONE box only

When you are getting about, how important are the following to you?
Rate each on the scale of 1 to 5, where 1 is 'NOT important' and 5 is 'REALLY important'

Question Title

* 8. When you are getting about, how important are the following to you?
Rate each on the scale of 1 to 5, where 1 is 'NOT important' and 5 is 'REALLY important'

  1 2 3 4 5
I know what time I will be picked up
I know I will receive help to get in and out of the vehicle
I know who the driver is
I know the vehicle will be fully accessible to suit my needs
I know I will arrive at my destination
Finally, please tell us from the following, what age group you belong to. Just tick one.

Question Title

* 9. Finally, please tell us from the following, what age group you belong to. Just tick one.

Thanks. Please don't forget our other short questionnaire available with 8 questions about your last appointment at Nairn Town & County Hospital or the surgery and how you got there and back. We hope you'll take a moment to complete that too. You can access it at https://www.surveymonkey.com/s/9SF66SM

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