This survey is intended for corporate CX leaders with direct knowledge of back-office functions that support CX and contact center operations.
Please note that your name, company name, and individual responses will be kept confidential within Execs In The Know. Survey responses will only be shared in the aggregate as a part of an industry report following the collection of survey responses.
If you have any questions about this survey, please contact Jim Von Seggern at jim@execsintheknow.com.
Thank you for participating!