1. Contact Center Feedback

50% of survey complete.

* 1. What is your zip code? (example: 19107)

* 2. How many times in the past month did you contact Philly311?

* 3. What was the nature of your call (e-mail or visit)?

* 4. Were you satisfied with the time it took to reach an Agent?

* 5. Was the Agent attentive and courteous?

* 6. How well did the Agent address your concerns?

  Not Very Well Acceptable Well Extremely Well N/A

* 7. How would you rate your overall experience with contcting Philly311?

  Poor Fair Good Excellent N/A