Customer Service Survey Question Title * 1. What Mid-Coast Electric Supply, Inc store do you primarily purchase from? San Antonio, TX Corpus Christi, TX Karnes City, TX Carrizo Springs, TX Pharr, TX Victoria, TX Question Title * 2. How helpful is our staff? Exceeds expectations Meets expectations Below expectations Question Title * 3. How often are you greeted immediately when coming into the store? Always Usually Sometimes Rarely Never Question Title * 4. Do you receive quotes in a timely fashion? Always Sometimes Never Question Title * 5. On average, how long is your wait time in the store? Less than 15 minutes 15-30 minutes 30-45 minutes More than 45 minutes Question Title * 6. Does our staff have the appropriate level of technical knowledge to meet your needs? Yes No Not always, but they have the resources to get correct information. Question Title * 7. How likely is it that you would recommend Mid Coast Electric Supply Inc to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. Anything else you would like to share with us about how we can make your customer service experience better? Done