Knowledge Network West (KNW) is a knowledge sharing and networking group for those working in KM in law firms and other professional services in the West of UK (Knowledge Lawyers, Law Librarians, Heads of Knowledge, those in project, process and innovation etc). You can find out more about KNW here www.knowledgenetworkwest.com.
 
In order to continue to improve KNW for 2016 and make sure that it serves as wide an audience as possible and provides great value for money, I would be grateful if you would answer a few questions to help me understand which topics you would find useful and how else the group could develop.

Your answers will be anonymous and confidential.

Question Title

* 1. How would you characterise your main role? Tick as many as apply.

Question Title

* 2. Have you attended a Knowledge Network West event before?

Question Title

* 3. What stops you coming to a KNW event?

Question Title

* 4. Which of the following topics would interest you?

  1 - not interested 2 3 - neutral 4 5 - really interested
Extranets and KM for clients
Understanding how KM teams/hierarchies/roles work
Search and/or know how databases
Process (Lean, Kaizen, 6 sigma or similar)
Understanding lawyers better, to work with them more effectively
Social media for marketing
Knowledge mapping
Improving knowledge sharing through formalised conversations
Developing business cases
Project Management/LPM
Innovation and creativity
KM theory and practice - hot current topics
Knowledge-based marketing
KM theory and practice - basics
Process mapping
Effecting cultural changes/working with different organisations' cultures
Improving sharing of tacit knowledge
Social media for knowledge sharing
Impact of cloud computing
Automated document assembly
Measuring return on investment
Intranet design
Personal Knowledge Management and Snowden's theories
Understanding how KM works in other sectors
Report writing skills
New ideas for understanding customer engagement/feedback
Reward and recognition schemes
Understanding how clients see KM in law firms
Change management
Leadership
Using LinkedIn/Twitter/blogs
Trial, test, learn - iterative improvements
Conversation as a tools for knowledge sharing
Developing KM strategies (departmental and whole firm)
Presentation skills
Presentations from IT suppliers
Improving communication, in particular with the C-Suite/Executive Board
Topics relating to learning and training
Artifical intelligence

Question Title

* 5. What types of presenter would you like to hear from?

  1 - not interested 2 3 - neutral 4 5 - really interested
Suppliers
Members of the group
KM practitioners/experts
Fee earners/users talking about their needs
Academics or similar
Clients
Consultants/trainers
Senior managers from legal sector
Senior managers from other businesses

Question Title

* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

  1 - not interested 2 3 - neutral 4 5 - really interested
Events where I don't have to speak in public
Explaining application of useful theories
Events with a lot of interaction and discussion
General information gathering about what everyone else is doing
Case studies/sharing experiences
Keeping abreast of hot topics

Question Title

* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

Question Title

* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

Question Title

* 9. What is your biggest personal KM/work challenge for 2016?

Question Title

* 10. What other additional services would you find valuable from KNW?

  1 - not interested 2 3 - neutral 4 5 - really interested
Video-linked meetings (to annual members in different towns)
Research link-ups with local Universities (if possible)
Surveys of best practice relating to KM implementation
A list of names/roles/email addresses of all members (subject to their consent)
Separate online discussion/forum area purely for annual members (different to LinkedIn group)
An annual survey of IT/KM priorities/other
Our own "experts database"
Ability to attend meetings at different locations for annual members
White papers/articles on topics of interest
Online training on KM topics
Negotiated discounts for annual members from reliable suppliers (if this proves possible)

Question Title

* 11. What other additional services would you find valuable from KNW even if they required an increase (say £25-50) in the annual fee?

  1 - not interested 2 3 - neutral 4 5 - really interested
Lunch provided at the training events
Additional White papers/articles on topics of interest
Online training on KM topics
Greater discount for buying additional tickets to events

Question Title

* 12. Would you attend a KNW if it was in a different town? If so, where?

Question Title

* 13. Can you suggest someone suitable to present to the group on a topic?

Question Title

* 14. Do you have any more ideas to improve KNW?

Question Title

* 15. Is there anything we can do/change/offer which would persuade you to join KNW?

T