2016 KNW - topics and improvements - non-annual members

Knowledge Network West (KNW) is a knowledge sharing and networking group for those working in KM in law firms and other professional services in the West of UK (Knowledge Lawyers, Law Librarians, Heads of Knowledge, those in project, process and innovation etc). You can find out more about KNW here www.knowledgenetworkwest.com.

In order to continue to improve KNW for 2016 and make sure that it serves as wide an audience as possible and provides great value for money, I would be grateful if you would answer a few questions to help me understand which topics you would find useful and how else the group could develop.

Your answers will be anonymous and confidential.

Question Title

* 1. How would you characterise your main role? Tick as many as apply.

Head of Knowledge Management

Head of Information and Library Services

Head of training and learning

Head of IT

Head of Marketing/Business Development

Knowledge Lawyer/PSL

Information professional/librarian

IT professional

Marketing professional

Lawyer/fee earner

Risk management

Consultant

KM professional

Trainer/Speaker

Other (please specify)

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* 2. Have you attended a Knowledge Network West event before?

Yes, I paid to attend a single event

Yes, I attended pre-2015 when it was free

Other (please specify)

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* 3. What stops you coming to a KNW event?

Too expensive (£250 for 3-4 events, £95/100 for a single event)

Content/subjects aren't right for me

Just don't have the time/lunchtimes don't suit me

Not local enough to me (currently Bristol-based)

Didn't know about its existence

Other (please specify)

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* 4. Which of the following topics would interest you?

	1 - not interested	2	3 - neutral	4	5 - really interested
Search and/or know how databases	Search and/or know how databases 1 - not interested	Search and/or know how databases 2	Search and/or know how databases 3 - neutral	Search and/or know how databases 4	Search and/or know how databases 5 - really interested
Presentations from IT suppliers	Presentations from IT suppliers 1 - not interested	Presentations from IT suppliers 2	Presentations from IT suppliers 3 - neutral	Presentations from IT suppliers 4	Presentations from IT suppliers 5 - really interested
Improving sharing of tacit knowledge	Improving sharing of tacit knowledge 1 - not interested	Improving sharing of tacit knowledge 2	Improving sharing of tacit knowledge 3 - neutral	Improving sharing of tacit knowledge 4	Improving sharing of tacit knowledge 5 - really interested
Improving communication, in particular with the C-Suite/Executive Board	Improving communication, in particular with the C-Suite/Executive Board 1 - not interested	Improving communication, in particular with the C-Suite/Executive Board 2	Improving communication, in particular with the C-Suite/Executive Board 3 - neutral	Improving communication, in particular with the C-Suite/Executive Board 4	Improving communication, in particular with the C-Suite/Executive Board 5 - really interested
Understanding how KM works in other sectors	Understanding how KM works in other sectors 1 - not interested	Understanding how KM works in other sectors 2	Understanding how KM works in other sectors 3 - neutral	Understanding how KM works in other sectors 4	Understanding how KM works in other sectors 5 - really interested
Topics relating to learning and training	Topics relating to learning and training 1 - not interested	Topics relating to learning and training 2	Topics relating to learning and training 3 - neutral	Topics relating to learning and training 4	Topics relating to learning and training 5 - really interested
KM theory and practice - basics	KM theory and practice - basics 1 - not interested	KM theory and practice - basics 2	KM theory and practice - basics 3 - neutral	KM theory and practice - basics 4	KM theory and practice - basics 5 - really interested
Intranet design	Intranet design 1 - not interested	Intranet design 2	Intranet design 3 - neutral	Intranet design 4	Intranet design 5 - really interested
Knowledge-based marketing	Knowledge-based marketing 1 - not interested	Knowledge-based marketing 2	Knowledge-based marketing 3 - neutral	Knowledge-based marketing 4	Knowledge-based marketing 5 - really interested
Reward and recognition schemes	Reward and recognition schemes 1 - not interested	Reward and recognition schemes 2	Reward and recognition schemes 3 - neutral	Reward and recognition schemes 4	Reward and recognition schemes 5 - really interested
Innovation and creativity	Innovation and creativity 1 - not interested	Innovation and creativity 2	Innovation and creativity 3 - neutral	Innovation and creativity 4	Innovation and creativity 5 - really interested
Developing business cases	Developing business cases 1 - not interested	Developing business cases 2	Developing business cases 3 - neutral	Developing business cases 4	Developing business cases 5 - really interested
Improving knowledge sharing through formalised conversations	Improving knowledge sharing through formalised conversations 1 - not interested	Improving knowledge sharing through formalised conversations 2	Improving knowledge sharing through formalised conversations 3 - neutral	Improving knowledge sharing through formalised conversations 4	Improving knowledge sharing through formalised conversations 5 - really interested
Impact of cloud computing	Impact of cloud computing 1 - not interested	Impact of cloud computing 2	Impact of cloud computing 3 - neutral	Impact of cloud computing 4	Impact of cloud computing 5 - really interested
KM theory and practice - hot current topics	KM theory and practice - hot current topics 1 - not interested	KM theory and practice - hot current topics 2	KM theory and practice - hot current topics 3 - neutral	KM theory and practice - hot current topics 4	KM theory and practice - hot current topics 5 - really interested
Understanding lawyers better, to work with them more effectively	Understanding lawyers better, to work with them more effectively 1 - not interested	Understanding lawyers better, to work with them more effectively 2	Understanding lawyers better, to work with them more effectively 3 - neutral	Understanding lawyers better, to work with them more effectively 4	Understanding lawyers better, to work with them more effectively 5 - really interested
Effecting cultural changes/working with different organisations' cultures	Effecting cultural changes/working with different organisations' cultures 1 - not interested	Effecting cultural changes/working with different organisations' cultures 2	Effecting cultural changes/working with different organisations' cultures 3 - neutral	Effecting cultural changes/working with different organisations' cultures 4	Effecting cultural changes/working with different organisations' cultures 5 - really interested
Conversation as a tools for knowledge sharing	Conversation as a tools for knowledge sharing 1 - not interested	Conversation as a tools for knowledge sharing 2	Conversation as a tools for knowledge sharing 3 - neutral	Conversation as a tools for knowledge sharing 4	Conversation as a tools for knowledge sharing 5 - really interested
Measuring return on investment	Measuring return on investment 1 - not interested	Measuring return on investment 2	Measuring return on investment 3 - neutral	Measuring return on investment 4	Measuring return on investment 5 - really interested
Process (Lean, Kaizen, 6 sigma or similar)	Process (Lean, Kaizen, 6 sigma or similar) 1 - not interested	Process (Lean, Kaizen, 6 sigma or similar) 2	Process (Lean, Kaizen, 6 sigma or similar) 3 - neutral	Process (Lean, Kaizen, 6 sigma or similar) 4	Process (Lean, Kaizen, 6 sigma or similar) 5 - really interested
Understanding how KM teams/hierarchies/roles work	Understanding how KM teams/hierarchies/roles work 1 - not interested	Understanding how KM teams/hierarchies/roles work 2	Understanding how KM teams/hierarchies/roles work 3 - neutral	Understanding how KM teams/hierarchies/roles work 4	Understanding how KM teams/hierarchies/roles work 5 - really interested
Trial, test, learn - iterative improvements	Trial, test, learn - iterative improvements 1 - not interested	Trial, test, learn - iterative improvements 2	Trial, test, learn - iterative improvements 3 - neutral	Trial, test, learn - iterative improvements 4	Trial, test, learn - iterative improvements 5 - really interested
New ideas for understanding customer engagement/feedback	New ideas for understanding customer engagement/feedback 1 - not interested	New ideas for understanding customer engagement/feedback 2	New ideas for understanding customer engagement/feedback 3 - neutral	New ideas for understanding customer engagement/feedback 4	New ideas for understanding customer engagement/feedback 5 - really interested
Presentation skills	Presentation skills 1 - not interested	Presentation skills 2	Presentation skills 3 - neutral	Presentation skills 4	Presentation skills 5 - really interested
Social media for knowledge sharing	Social media for knowledge sharing 1 - not interested	Social media for knowledge sharing 2	Social media for knowledge sharing 3 - neutral	Social media for knowledge sharing 4	Social media for knowledge sharing 5 - really interested
Personal Knowledge Management and Snowden's theories	Personal Knowledge Management and Snowden's theories 1 - not interested	Personal Knowledge Management and Snowden's theories 2	Personal Knowledge Management and Snowden's theories 3 - neutral	Personal Knowledge Management and Snowden's theories 4	Personal Knowledge Management and Snowden's theories 5 - really interested
Project Management/LPM	Project Management/LPM 1 - not interested	Project Management/LPM 2	Project Management/LPM 3 - neutral	Project Management/LPM 4	Project Management/LPM 5 - really interested
Social media for marketing	Social media for marketing 1 - not interested	Social media for marketing 2	Social media for marketing 3 - neutral	Social media for marketing 4	Social media for marketing 5 - really interested
Leadership	Leadership 1 - not interested	Leadership 2	Leadership 3 - neutral	Leadership 4	Leadership 5 - really interested
Developing KM strategies (departmental and whole firm)	Developing KM strategies (departmental and whole firm) 1 - not interested	Developing KM strategies (departmental and whole firm) 2	Developing KM strategies (departmental and whole firm) 3 - neutral	Developing KM strategies (departmental and whole firm) 4	Developing KM strategies (departmental and whole firm) 5 - really interested
Extranets and KM for clients	Extranets and KM for clients 1 - not interested	Extranets and KM for clients 2	Extranets and KM for clients 3 - neutral	Extranets and KM for clients 4	Extranets and KM for clients 5 - really interested
Using LinkedIn/Twitter/blogs	Using LinkedIn/Twitter/blogs 1 - not interested	Using LinkedIn/Twitter/blogs 2	Using LinkedIn/Twitter/blogs 3 - neutral	Using LinkedIn/Twitter/blogs 4	Using LinkedIn/Twitter/blogs 5 - really interested
Change management	Change management 1 - not interested	Change management 2	Change management 3 - neutral	Change management 4	Change management 5 - really interested
Understanding how clients see KM in law firms	Understanding how clients see KM in law firms 1 - not interested	Understanding how clients see KM in law firms 2	Understanding how clients see KM in law firms 3 - neutral	Understanding how clients see KM in law firms 4	Understanding how clients see KM in law firms 5 - really interested
Knowledge mapping	Knowledge mapping 1 - not interested	Knowledge mapping 2	Knowledge mapping 3 - neutral	Knowledge mapping 4	Knowledge mapping 5 - really interested
Process mapping	Process mapping 1 - not interested	Process mapping 2	Process mapping 3 - neutral	Process mapping 4	Process mapping 5 - really interested
Automated document assembly	Automated document assembly 1 - not interested	Automated document assembly 2	Automated document assembly 3 - neutral	Automated document assembly 4	Automated document assembly 5 - really interested
Report writing skills	Report writing skills 1 - not interested	Report writing skills 2	Report writing skills 3 - neutral	Report writing skills 4	Report writing skills 5 - really interested
Artifical intelligence	Artifical intelligence 1 - not interested	Artifical intelligence 2	Artifical intelligence 3 - neutral	Artifical intelligence 4	Artifical intelligence 5 - really interested

Other (please specify)

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* 5. What types of presenter would you like to hear from?

	1 - not interested	2	3 - neutral	4	5 - really interested
Senior managers from legal sector	Senior managers from legal sector 1 - not interested	Senior managers from legal sector 2	Senior managers from legal sector 3 - neutral	Senior managers from legal sector 4	Senior managers from legal sector 5 - really interested
Consultants/trainers	Consultants/trainers 1 - not interested	Consultants/trainers 2	Consultants/trainers 3 - neutral	Consultants/trainers 4	Consultants/trainers 5 - really interested
Academics or similar	Academics or similar 1 - not interested	Academics or similar 2	Academics or similar 3 - neutral	Academics or similar 4	Academics or similar 5 - really interested
Fee earners/users talking about their needs	Fee earners/users talking about their needs 1 - not interested	Fee earners/users talking about their needs 2	Fee earners/users talking about their needs 3 - neutral	Fee earners/users talking about their needs 4	Fee earners/users talking about their needs 5 - really interested
Members of the group	Members of the group 1 - not interested	Members of the group 2	Members of the group 3 - neutral	Members of the group 4	Members of the group 5 - really interested
Suppliers	Suppliers 1 - not interested	Suppliers 2	Suppliers 3 - neutral	Suppliers 4	Suppliers 5 - really interested
Senior managers from other businesses	Senior managers from other businesses 1 - not interested	Senior managers from other businesses 2	Senior managers from other businesses 3 - neutral	Senior managers from other businesses 4	Senior managers from other businesses 5 - really interested
KM practitioners/experts	KM practitioners/experts 1 - not interested	KM practitioners/experts 2	KM practitioners/experts 3 - neutral	KM practitioners/experts 4	KM practitioners/experts 5 - really interested
Clients	Clients 1 - not interested	Clients 2	Clients 3 - neutral	Clients 4	Clients 5 - really interested

Other (please specify)

Question Title

* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

	1 - not interested	2	3 - neutral	4	5 - really interested
Events where I don't have to speak in public	Events where I don't have to speak in public 1 - not interested	Events where I don't have to speak in public 2	Events where I don't have to speak in public 3 - neutral	Events where I don't have to speak in public 4	Events where I don't have to speak in public 5 - really interested
Case studies/sharing experiences	Case studies/sharing experiences 1 - not interested	Case studies/sharing experiences 2	Case studies/sharing experiences 3 - neutral	Case studies/sharing experiences 4	Case studies/sharing experiences 5 - really interested
Keeping abreast of hot topics	Keeping abreast of hot topics 1 - not interested	Keeping abreast of hot topics 2	Keeping abreast of hot topics 3 - neutral	Keeping abreast of hot topics 4	Keeping abreast of hot topics 5 - really interested
Events with a lot of interaction and discussion	Events with a lot of interaction and discussion 1 - not interested	Events with a lot of interaction and discussion 2	Events with a lot of interaction and discussion 3 - neutral	Events with a lot of interaction and discussion 4	Events with a lot of interaction and discussion 5 - really interested
General information gathering about what everyone else is doing	General information gathering about what everyone else is doing 1 - not interested	General information gathering about what everyone else is doing 2	General information gathering about what everyone else is doing 3 - neutral	General information gathering about what everyone else is doing 4	General information gathering about what everyone else is doing 5 - really interested
Explaining application of useful theories	Explaining application of useful theories 1 - not interested	Explaining application of useful theories 2	Explaining application of useful theories 3 - neutral	Explaining application of useful theories 4	Explaining application of useful theories 5 - really interested

Other (please specify)

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* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

Yes even if the additional fee was more than £100

Yes if the additional fee was £50-£100

Yes if the additional fee was <£50

Don't know

Other (please specify)

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* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

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* 9. What is your biggest personal KM/work challenge for 2016?

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* 10. What other additional services would you find valuable from KNW?

	1 - not interested	2	3 - neutral	4	5 - really interested
White papers/articles on topics of interest	White papers/articles on topics of interest 1 - not interested	White papers/articles on topics of interest 2	White papers/articles on topics of interest 3 - neutral	White papers/articles on topics of interest 4	White papers/articles on topics of interest 5 - really interested
Online training on KM topics	Online training on KM topics 1 - not interested	Online training on KM topics 2	Online training on KM topics 3 - neutral	Online training on KM topics 4	Online training on KM topics 5 - really interested
Research link-ups with local Universities (if possible)	Research link-ups with local Universities (if possible) 1 - not interested	Research link-ups with local Universities (if possible) 2	Research link-ups with local Universities (if possible) 3 - neutral	Research link-ups with local Universities (if possible) 4	Research link-ups with local Universities (if possible) 5 - really interested
Ability to attend meetings at different locations for annual members	Ability to attend meetings at different locations for annual members 1 - not interested	Ability to attend meetings at different locations for annual members 2	Ability to attend meetings at different locations for annual members 3 - neutral	Ability to attend meetings at different locations for annual members 4	Ability to attend meetings at different locations for annual members 5 - really interested
A list of names/roles/email addresses of all members (subject to their consent)	A list of names/roles/email addresses of all members (subject to their consent) 1 - not interested	A list of names/roles/email addresses of all members (subject to their consent) 2	A list of names/roles/email addresses of all members (subject to their consent) 3 - neutral	A list of names/roles/email addresses of all members (subject to their consent) 4	A list of names/roles/email addresses of all members (subject to their consent) 5 - really interested
Surveys of best practice relating to KM implementation	Surveys of best practice relating to KM implementation 1 - not interested	Surveys of best practice relating to KM implementation 2	Surveys of best practice relating to KM implementation 3 - neutral	Surveys of best practice relating to KM implementation 4	Surveys of best practice relating to KM implementation 5 - really interested
An annual survey of IT/KM priorities/other	An annual survey of IT/KM priorities/other 1 - not interested	An annual survey of IT/KM priorities/other 2	An annual survey of IT/KM priorities/other 3 - neutral	An annual survey of IT/KM priorities/other 4	An annual survey of IT/KM priorities/other 5 - really interested
Separate online discussion/forum area purely for annual members (different to LinkedIn group)	Separate online discussion/forum area purely for annual members (different to LinkedIn group) 1 - not interested	Separate online discussion/forum area purely for annual members (different to LinkedIn group) 2	Separate online discussion/forum area purely for annual members (different to LinkedIn group) 3 - neutral	Separate online discussion/forum area purely for annual members (different to LinkedIn group) 4	Separate online discussion/forum area purely for annual members (different to LinkedIn group) 5 - really interested
Our own "experts database"	Our own "experts database" 1 - not interested	Our own "experts database" 2	Our own "experts database" 3 - neutral	Our own "experts database" 4	Our own "experts database" 5 - really interested
Negotiated discounts for annual members from reliable suppliers (if this proves possible)	Negotiated discounts for annual members from reliable suppliers (if this proves possible) 1 - not interested	Negotiated discounts for annual members from reliable suppliers (if this proves possible) 2	Negotiated discounts for annual members from reliable suppliers (if this proves possible) 3 - neutral	Negotiated discounts for annual members from reliable suppliers (if this proves possible) 4	Negotiated discounts for annual members from reliable suppliers (if this proves possible) 5 - really interested
Video-linked meetings (to annual members in different towns)	Video-linked meetings (to annual members in different towns) 1 - not interested	Video-linked meetings (to annual members in different towns) 2	Video-linked meetings (to annual members in different towns) 3 - neutral	Video-linked meetings (to annual members in different towns) 4	Video-linked meetings (to annual members in different towns) 5 - really interested

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* 11. What other additional services would you find valuable from KNW even if they required an increase (say £25-50) in the annual fee?

	1 - not interested	2	3 - neutral	4	5 - really interested
Online training on KM topics	Online training on KM topics 1 - not interested	Online training on KM topics 2	Online training on KM topics 3 - neutral	Online training on KM topics 4	Online training on KM topics 5 - really interested
Lunch provided at the training events	Lunch provided at the training events 1 - not interested	Lunch provided at the training events 2	Lunch provided at the training events 3 - neutral	Lunch provided at the training events 4	Lunch provided at the training events 5 - really interested
Additional White papers/articles on topics of interest	Additional White papers/articles on topics of interest 1 - not interested	Additional White papers/articles on topics of interest 2	Additional White papers/articles on topics of interest 3 - neutral	Additional White papers/articles on topics of interest 4	Additional White papers/articles on topics of interest 5 - really interested
Greater discount for buying additional tickets to events	Greater discount for buying additional tickets to events 1 - not interested	Greater discount for buying additional tickets to events 2	Greater discount for buying additional tickets to events 3 - neutral	Greater discount for buying additional tickets to events 4	Greater discount for buying additional tickets to events 5 - really interested

2016 KNW - topics and improvements - non-annual members

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* 1. How would you characterise your main role? Tick as many as apply.

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* 2. Have you attended a Knowledge Network West event before?

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* 3. What stops you coming to a KNW event?

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* 4. Which of the following topics would interest you?

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* 5. What types of presenter would you like to hear from?

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* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

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* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

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* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

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* 9. What is your biggest personal KM/work challenge for 2016?

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* 10. What other additional services would you find valuable from KNW?

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* 11. What other additional services would you find valuable from KNW even if they required an increase (say £25-50) in the annual fee?

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* 12. Would you attend a KNW if it was in a different town? If so, where?

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* 13. Can you suggest someone suitable to present to the group on a topic?

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* 14. Do you have any more ideas to improve KNW?

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* 15. Is there anything we can do/change/offer which would persuade you to join KNW?