Knowledge Network West (KNW) is a knowledge sharing and networking group for those working in KM in law firms and other professional services in the West of UK (Knowledge Lawyers, Law Librarians, Heads of Knowledge, those in project, process and innovation etc). You can find out more about KNW here www.knowledgenetworkwest.com.
 
In order to continue to improve KNW for 2016 and make sure that it serves as wide an audience as possible and provides great value for money, I would be grateful if you would answer a few questions to help me understand which topics you would find useful and how else the group could develop.

Your answers will be anonymous and confidential.

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* 1. How would you characterise your main role? Tick as many as apply.

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* 2. Have you attended a Knowledge Network West event before?

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* 3. What stops you coming to a KNW event?

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* 4. Which of the following topics would interest you?

  1 - not interested 2 3 - neutral 4 5 - really interested
Social media for marketing
KM theory and practice - basics
Leadership
Presentations from IT suppliers
Innovation and creativity
Impact of cloud computing
Understanding how KM teams/hierarchies/roles work
Presentation skills
Developing business cases
Process mapping
Measuring return on investment
Reward and recognition schemes
Change management
Project Management/LPM
Using LinkedIn/Twitter/blogs
Automated document assembly
Effecting cultural changes/working with different organisations' cultures
Understanding how clients see KM in law firms
Understanding how KM works in other sectors
New ideas for understanding customer engagement/feedback
Developing KM strategies (departmental and whole firm)
Intranet design
Trial, test, learn - iterative improvements
Improving communication, in particular with the C-Suite/Executive Board
Report writing skills
Improving knowledge sharing through formalised conversations
Knowledge mapping
Process (Lean, Kaizen, 6 sigma or similar)
Personal Knowledge Management and Snowden's theories
Extranets and KM for clients
Improving sharing of tacit knowledge
KM theory and practice - hot current topics
Knowledge-based marketing
Social media for knowledge sharing
Topics relating to learning and training
Understanding lawyers better, to work with them more effectively
Conversation as a tools for knowledge sharing
Search and/or know how databases
Artifical intelligence

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* 5. What types of presenter would you like to hear from?

  1 - not interested 2 3 - neutral 4 5 - really interested
Academics or similar
Members of the group
Fee earners/users talking about their needs
Consultants/trainers
KM practitioners/experts
Senior managers from other businesses
Clients
Suppliers
Senior managers from legal sector

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* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

  1 - not interested 2 3 - neutral 4 5 - really interested
Events with a lot of interaction and discussion
Case studies/sharing experiences
Events where I don't have to speak in public
Keeping abreast of hot topics
Explaining application of useful theories
General information gathering about what everyone else is doing

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* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

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* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

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* 9. What is your biggest personal KM/work challenge for 2016?

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* 10. What other additional services would you find valuable from KNW?

  1 - not interested 2 3 - neutral 4 5 - really interested
Online training on KM topics
Surveys of best practice relating to KM implementation
Video-linked meetings (to annual members in different towns)
Our own "experts database"
An annual survey of IT/KM priorities/other
Ability to attend meetings at different locations for annual members
A list of names/roles/email addresses of all members (subject to their consent)
Negotiated discounts for annual members from reliable suppliers (if this proves possible)
Separate online discussion/forum area purely for annual members (different to LinkedIn group)
Research link-ups with local Universities (if possible)
White papers/articles on topics of interest

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* 11. What other additional services would you find valuable from KNW even if they required an increase (say £25-50) in the annual fee?

  1 - not interested 2 3 - neutral 4 5 - really interested
Online training on KM topics
Lunch provided at the training events
Greater discount for buying additional tickets to events
Additional White papers/articles on topics of interest

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* 12. Would you attend a KNW if it was in a different town? If so, where?

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* 13. Can you suggest someone suitable to present to the group on a topic?

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* 14. Do you have any more ideas to improve KNW?

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* 15. Is there anything we can do/change/offer which would persuade you to join KNW?

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