Knowledge Network West (KNW) is a knowledge sharing and networking group for those working in KM in law firms and other professional services in the West of UK (Knowledge Lawyers, Law Librarians, Heads of Knowledge, those in project, process and innovation etc). You can find out more about KNW here www.knowledgenetworkwest.com.
 
In order to continue to improve KNW for 2016 and make sure that it serves as wide an audience as possible and provides great value for money, I would be grateful if you would answer a few questions to help me understand which topics you would find useful and how else the group could develop.

Your answers will be anonymous and confidential.

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* 1. How would you characterise your main role? Tick as many as apply.

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* 2. Have you attended a Knowledge Network West event before?

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* 3. What stops you coming to a KNW event?

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* 4. Which of the following topics would interest you?

  1 - not interested 2 3 - neutral 4 5 - really interested
Reward and recognition schemes
Process (Lean, Kaizen, 6 sigma or similar)
Trial, test, learn - iterative improvements
Change management
Conversation as a tools for knowledge sharing
Measuring return on investment
Innovation and creativity
Understanding lawyers better, to work with them more effectively
Report writing skills
Understanding how clients see KM in law firms
KM theory and practice - basics
Extranets and KM for clients
Presentations from IT suppliers
Topics relating to learning and training
Improving communication, in particular with the C-Suite/Executive Board
Improving knowledge sharing through formalised conversations
KM theory and practice - hot current topics
Understanding how KM teams/hierarchies/roles work
Personal Knowledge Management and Snowden's theories
Effecting cultural changes/working with different organisations' cultures
Using LinkedIn/Twitter/blogs
Intranet design
Automated document assembly
Knowledge-based marketing
Social media for knowledge sharing
Knowledge mapping
Presentation skills
Leadership
Social media for marketing
Developing business cases
Search and/or know how databases
Project Management/LPM
Process mapping
New ideas for understanding customer engagement/feedback
Developing KM strategies (departmental and whole firm)
Improving sharing of tacit knowledge
Impact of cloud computing
Understanding how KM works in other sectors
Artifical intelligence

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* 5. What types of presenter would you like to hear from?

  1 - not interested 2 3 - neutral 4 5 - really interested
Suppliers
Members of the group
Clients
Academics or similar
Senior managers from legal sector
Senior managers from other businesses
Fee earners/users talking about their needs
Consultants/trainers
KM practitioners/experts

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* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

  1 - not interested 2 3 - neutral 4 5 - really interested
Events where I don't have to speak in public
General information gathering about what everyone else is doing
Events with a lot of interaction and discussion
Keeping abreast of hot topics
Case studies/sharing experiences
Explaining application of useful theories

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* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

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* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

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* 9. What is your biggest personal KM/work challenge for 2016?

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* 10. What other additional services would you find valuable from KNW?

  1 - not interested 2 3 - neutral 4 5 - really interested
Negotiated discounts for annual members from reliable suppliers (if this proves possible)
White papers/articles on topics of interest
Research link-ups with local Universities (if possible)
A list of names/roles/email addresses of all members (subject to their consent)
Our own "experts database"
Surveys of best practice relating to KM implementation
Separate online discussion/forum area purely for annual members (different to LinkedIn group)
Online training on KM topics
Ability to attend meetings at different locations for annual members
Video-linked meetings (to annual members in different towns)
An annual survey of IT/KM priorities/other

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* 11. What other additional services would you find valuable from KNW even if they required an increase (say £25-50) in the annual fee?

  1 - not interested 2 3 - neutral 4 5 - really interested
Additional White papers/articles on topics of interest
Lunch provided at the training events
Greater discount for buying additional tickets to events
Online training on KM topics

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* 12. Would you attend a KNW if it was in a different town? If so, where?

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* 13. Can you suggest someone suitable to present to the group on a topic?

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* 14. Do you have any more ideas to improve KNW?

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* 15. Is there anything we can do/change/offer which would persuade you to join KNW?

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