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ACHIEVE Customer Satisfaction Survey
1.
I am a(n)...
Parent/Guardian/Family member of a person receiving services from ACHIEVE
Employee at ACHIEVE
Employee from
another organization
that serves a person receiving services from ACHIEVE
Business Partner with ACHIEVE
Vendor with ACHIEVE
Another organization in the community
A member of the community
Other (please specify)
2.
On a scale of 0 to 10,
How likely is it that you would recommend ACHIEVE to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
3.
Please describe what ACHIEVE could do to raise your rating above regarding ACHIEVE by one point?
4.
How would you rate the quality of the services provided at ACHIEVE?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Not applicable
5.
Overall, how satisfied or dissatisfied are you with services provided by ACHIEVE?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Not applicable
6.
How responsive has ACHIEVE been to your questions or concerns?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How likely are you to recommend our business to others?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
Not applicable
8.
What has been your best experience with ACHIEVE?
9.
What has been your worst experience with ACHIEVE?
10.
Please provide any other comments or recommendations you wish to make
Current Progress,
0 of 10 answered
