Question Title

* 1. How would you rate your Overall Satisfaction with the reliability and consistency of your trash collection service with Waste Management?

Question Title

* 2. How would you rate the Overall Value of Service you receive from Waste Management?

Question Title

* 3. Here is a factor that may be important to you concerning your trash collection services. Please rate the importance of the Reliability and Consistency of Service:

Question Title

* 4. Here is a factor that may be important to you concerning your trash collection services. Please rate the importance of Having Alleyway Trash Collection:

Question Title

* 5. Here is a factor that may be important to you concerning your trash collection services. Please rate the importance of Having Twice per Week Trash Collection:

Question Title

* 6. Here is a factor that may be important to you concerning your trash collection services. Please rate the importance of Having an Effective Recycling Program:

Question Title

* 7. Here is a factor that may be important to you concerning your trash collection services. Please rate the importance of Having the Lowest Price for Services:

Question Title

* 8. Do Waste Management drivers leave your poly-cart(s) and pickup area in good condition?

Question Title

* 9. Waste Management offers Curbside Recycling Programs. Recyclable items would be picked up curbside for an additional monthly fee. Would you be interested in participating in such a program?

Question Title

* 10. If Waste Management provided Curbside Recycling Services, what additional cost are you willing to pay for Curbside Recycling Service?

Question Title

* 11. Is a Convenience Center/Trash Drop-off Facility located on the south side of town important to you?

Question Title

* 12. In the past few years, have you called Waste Management with a service issue or request? If so, was your request or problem handled to your satisfaction?

Question Title

* 13. How would you rate the helpfulness, responsiveness, and friendliness of Waste Management employees and representatives?

Question Title

* 14. Are you in favor of curb-side pick-up, if it costs you less?

Question Title

* 15. Would you prefer once a week pick-up for basic trash, if it costs you less?

T