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Please fill out the form to start the cancellation process
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Full Name (First and Last)
(Required.)
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Job Title
(Required.)
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Work Email
(Required.)
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Work Phone Number
(Required.)
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Community Name - Please enter the name of the Community where you are requesting cancellation of services.
(Required.)
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Do you wish to cancel all services at your communities across all contracts?
(Required.)
Yes
No
If you want to cancel only specific contracts/services, please provide the contract number(s) and the services/systems line item(s) you wish to cancel (find them on your latest invoice).
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Why do you want to cancel your services?*
(Required.)
Lack of Value
Moving to a competitor
Did not adopt
Product/Support Issues
Our community was sold to a new owner
Going out of Business
Other
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Please provide more detail about your above answer.
EX: What competitor, primary reason you don't use the service, nature of product/support issues, business name of new owner if your community has been sold.
(Required.)
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Feedback helps us improve our product.
Please let us know any other comments you may have or ways we can improve our products and services.
(Required.)
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Contract end date
A request to cancel services on a date before the end of your
contract term
does not mean your services will be cancelled on your requested date. We will review your request and our team will reach out to you, or the services will be terminated by the applicable term end date. Please check the box to acknowledge this.
(Required.)
I acknowledge the contract end date terms*