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Kalamazoo | Battle Creek International Airport Local Business Survey

The Airport continues to work to attract new air service and is equally working to keep the air service that we currently have. We’re surveying businesses across Southwest Michigan to better understand travel habits and develop tools that support air travel. Thank you for sharing your insights and helping strengthen air service in Kalamazoo.
Section 1: Qualifying Questions
1.How do employees in your organization typically book flights?
2.What is your role in the travel decision making process
3.How many employees does your company have that are located in SW Michigan?
Section 2: Awareness & Consideration
4.For those employees from your company living in Southwest Michigan, what is your best estimate of the number of business trips via air taken by your company in 2025?
5.What is your best estimate for the number of visits by air to Southwest Michigan by your business partners?
Section 3: Travel Policy & Governance
6.Does your organization have a formal written travel policy?
7.How are travel approvals handled?
8.Who is primarily responsible for managing or approving travel bookings?
Section 4: Booking & Purchasing Process
9.How centralized is your company’s travel booking process?
10.Who is primarily responsible for booking business travel for employees?
11.Which platform is most commonly used to book flights?
Section 5: Systems, Tools & Technology
12.Does your organization use an Intranet, SharePoint, Slack or other internal portal to share company information and/or communicate with employees?