Facilities Management Services

* 1. Is this your first time to the Facilities website?

* 2. What time of services are you seeking?

* 3. How did you contact our customer service?

* 4. If you contacted customer service by web, Email or fax, how long did it take to get a response?

* 5. If you called on the phone, how quickly did you get through?

* 6. Was your customer service representive:

  Yes No N/A

* 7. What type of service did you request?

* 8. Which building or location did you request service(s)?

* 9. While on site, did our service representative (Select all that apply)

* 10. Did our facilities service representative perform the request to your satisfaction

* 11. Did the facilities service representative leave the work site clean?

* 12. How long did it take to resolve your service request?

* 13. Overall, how satisfied are you with the service experience with Facilities Management Services Division

* 14. If you have additional comments or feedback about our services, please tell us.