Warm Line Warm Line Survey Question Title * 1. Have you called the Warm Line before? Yes No Other (please specify) OK Question Title * 2. If you answered No above (you have not called the Warm Line) what are some reasons why you have not? OK Question Title * 3. How did you hear about the Warm Line? Choose all that apply. Service provider/case worker (DCS, Tri County Women's Centre, Mental health, etc) Facebook/online Newspaper A friend or family member Posters in community Other (please specify) OK Question Title * 4. Overall how would you rate the support you received from the Warm Line? Poor - had a negative impact on me Neutral - no impact Average - helped a bit to talk Great - supportive Excellent Poor - had a negative impact on me Neutral - no impact Average - helped a bit to talk Great - supportive Excellent Other (please specify) OK Question Title * 5. If rated 1-4 above, what could the volunteer have done differently to better support you? OK Question Title * 6. Did the call support you with ... (check all that apply) Coping Strategies Next Steps Self Care Plan Emotions Resources to supports and services (find a job, housing, support group, etc) Other (please specify) OK Question Title * 7. If someone you know needs someone to talk to would you tell them to call the Warm Line? Yes No Other (please specify) OK Question Title * 8. In your opinion, did you feel supported and cared for by the volunteer? Yes No - why not? OK Question Title * 9. Would you call back if you needed to? Yes No - why not? OK Question Title * 10. Any other feedback or comments? OK DONE