MECHANICAL SERVICES ENGINEERING SUPPORT Survey

In order to better serve your District needs, we request your assistance by completing this short survey. We encourage you to be objective in your evaluation of our services. Thank you in advance for your cooperation.

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Did the department respond timely to your needs during business hours	Did the department respond timely to your needs during business hours 1	Did the department respond timely to your needs during business hours 2	Did the department respond timely to your needs during business hours 3	Did the department respond timely to your needs during business hours 4	Did the department respond timely to your needs during business hours 5
Did the department respond timely to your needs after business hours	Did the department respond timely to your needs after business hours 1	Did the department respond timely to your needs after business hours 2	Did the department respond timely to your needs after business hours 3	Did the department respond timely to your needs after business hours 4	Did the department respond timely to your needs after business hours 5
On time delivery of promised design, drawings, and calculations	On time delivery of promised design, drawings, and calculations 1	On time delivery of promised design, drawings, and calculations 2	On time delivery of promised design, drawings, and calculations 3	On time delivery of promised design, drawings, and calculations 4	On time delivery of promised design, drawings, and calculations 5
Courtesy and professionalism of the person that interacted with you	Courtesy and professionalism of the person that interacted with you 1	Courtesy and professionalism of the person that interacted with you 2	Courtesy and professionalism of the person that interacted with you 3	Courtesy and professionalism of the person that interacted with you 4	Courtesy and professionalism of the person that interacted with you 5
Quality and accuracy of the design package provided	Quality and accuracy of the design package provided 1	Quality and accuracy of the design package provided 2	Quality and accuracy of the design package provided 3	Quality and accuracy of the design package provided 4	Quality and accuracy of the design package provided 5
Communication systems (phones, e-mail, etc.) are effective	Communication systems (phones, e-mail, etc.) are effective 1	Communication systems (phones, e-mail, etc.) are effective 2	Communication systems (phones, e-mail, etc.) are effective 3	Communication systems (phones, e-mail, etc.) are effective 4	Communication systems (phones, e-mail, etc.) are effective 5
The design met customer requirements	The design met customer requirements 1	The design met customer requirements 2	The design met customer requirements 3	The design met customer requirements 4	The design met customer requirements 5
Level of service provided supported your business needs	Level of service provided supported your business needs 1	Level of service provided supported your business needs 2	Level of service provided supported your business needs 3	Level of service provided supported your business needs 4	Level of service provided supported your business needs 5
Overall, please rate the level of service provided	Overall, please rate the level of service provided 1	Overall, please rate the level of service provided 2	Overall, please rate the level of service provided 3	Overall, please rate the level of service provided 4	Overall, please rate the level of service provided 5

Did the department respond timely to your needs during business hours

Did the department respond timely to your needs during business hours 1

Did the department respond timely to your needs during business hours 2

Did the department respond timely to your needs during business hours 3

Did the department respond timely to your needs during business hours 4

Did the department respond timely to your needs during business hours 5

Did the department respond timely to your needs after business hours

Did the department respond timely to your needs after business hours 1

Did the department respond timely to your needs after business hours 2

Did the department respond timely to your needs after business hours 3

Did the department respond timely to your needs after business hours 4

Did the department respond timely to your needs after business hours 5

On time delivery of promised design, drawings, and calculations

On time delivery of promised design, drawings, and calculations 1

On time delivery of promised design, drawings, and calculations 2

On time delivery of promised design, drawings, and calculations 3

On time delivery of promised design, drawings, and calculations 4

On time delivery of promised design, drawings, and calculations 5

Courtesy and professionalism of the person that interacted with you

Courtesy and professionalism of the person that interacted with you 1

Courtesy and professionalism of the person that interacted with you 2

Courtesy and professionalism of the person that interacted with you 3

Courtesy and professionalism of the person that interacted with you 4

Courtesy and professionalism of the person that interacted with you 5

Quality and accuracy of the design package provided

Quality and accuracy of the design package provided 1

Quality and accuracy of the design package provided 2

Quality and accuracy of the design package provided 3

Quality and accuracy of the design package provided 4

Quality and accuracy of the design package provided 5

Communication systems (phones, e-mail, etc.) are effective

Communication systems (phones, e-mail, etc.) are effective 1

Communication systems (phones, e-mail, etc.) are effective 2

Communication systems (phones, e-mail, etc.) are effective 3

Communication systems (phones, e-mail, etc.) are effective 4

Communication systems (phones, e-mail, etc.) are effective 5

The design met customer requirements

The design met customer requirements 1

The design met customer requirements 2

The design met customer requirements 3

The design met customer requirements 4

The design met customer requirements 5

Level of service provided supported your business needs

Level of service provided supported your business needs 1

Level of service provided supported your business needs 2

Level of service provided supported your business needs 3

Level of service provided supported your business needs 4

Level of service provided supported your business needs 5

Overall, please rate the level of service provided

Overall, please rate the level of service provided 1

Overall, please rate the level of service provided 2

Overall, please rate the level of service provided 3

Overall, please rate the level of service provided 4

Overall, please rate the level of service provided 5

MECHANICAL SERVICES ENGINEERING SUPPORT

Mechanical Services Engineering Support

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* 1. Date of Service:

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* 2. Customer:

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* 3. Location:

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* 4. Reporting District Name & Number:

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* 5. REPORTED BY

District Contact, First & Last Name:

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* 6. District Project Number:

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* 7.
Please Evaluate the Following:

1 - Poor 3- Average 5- Excellent

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* 8. Comments / Suggestions:

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* 1. Date of Service:

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* 2. Customer:

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* 3. Location:

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* 4. Reporting District Name & Number:

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* 5. REPORTED BYDistrict Contact, First & Last Name:

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* 6. District Project Number:

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* 7. Please Evaluate the Following: 1 - Poor 3- Average 5- Excellent

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* 8. Comments / Suggestions:

* 5. REPORTED BY

District Contact, First & Last Name:

* 7.
Please Evaluate the Following:

1 - Poor 3- Average 5- Excellent