Hall High Customer Service Question Title * 1. With whom did you speak? Question Title * 2. How long was your wait on hold/in person before speaking with a customer service representative? Extremely long Moderately long Not long at all Question Title * 3. How well did you feel our customer service representative understood what you were saying? Extremely well Moderately well Not at all well Question Title * 4. How eager to help you were the customer service representatives at Hall High? Extremely eager Moderately eager Not at all eager Question Title * 5. Would you say that our customer service representative solved your problem or answered your problem quickly, slowly, or neither? Extremely quickly Neither quickly or slowly Extremely slowly Question Title * 6. How knowledgeable did our customer service representative seem to you? Extremely knowledgeable Moderately knowledgeable Not at all knowledgeable Question Title * 7. How clear was the information that our customer service representative provided to you? Extremely clear Moderately clear Not at all clear Question Title * 8. How helpful was our customer service representative? Extremely helpful Moderately helpful Not at all helpful Question Title * 9. Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied? Satisfied Neither satisfied nor dissatisfied Dissatisfied Question Title * 10. Please provide your name and phone number. Our principal would like to speak with you about your experience. NO ANONYMOUS REPLIES, PLEASE. Done