Question Title

* 1. What county do you live in?

Question Title

* 2. Staff was courteous and helpful 

Question Title

* 3. Staff was patient and did not rush

Question Title

* 4. Staff answered questions and took interest in you

Question Title

* 5. Staff focused on your case and did not spend time with other issues or other people while working with you 

Question Title

* 6. Correct Information was given to you 

Question Title

* 7. You received a quick response to your requests 

Question Title

* 8. The services you were "qualified" for were provided to you 

Question Title

* 9. You were given a clear understanding of what was required of you to receive these services 

Question Title

* 10. You felt comfortable in sharing confidential information with our staff

Question Title

* 11. The area was appropriate for confidential conversations

Question Title

* 12. You felt your information would be kept confidential by BGCAP Staff 

Question Title

* 13. Facilities were clean 

Question Title

* 14. You were comfortable during the visit 

Question Title

* 15. You were able to find our office easily 

Question Title

* 16. Overall rating of BGCAP Services

Question Title

* 17. What program did you apply for?

Question Title

* 18. Would you recommend BGCAP to others? 

Question Title

* 19. Please tell us about yourself (voluntary) 

T