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Resident and Family Satisfaction Survey September 2026

We appreciate all feedback on the services that we offer in order that we can continue to improve.
1.Overall, how satisfied or dissatisfied were you with your last visit to Oakwood Terrace?
2.Do staff make you feel welcomed when you visit Oakwood Terrace?
3.Are you and your loved one treated with respect by Oakwood Terrace staff?
4.How well do our services meet your needs?
5.Do you feel Oakwood Terrace is a safe environment for residents, families and staff?
6.Do you feel Oakwood Terrace has staffing levels to meet the needs of the residents?
7.If you have a concern at Oakwood Terrace would you raise the issue with a member of staff?
8.Please indicate what are Oakwood's strengths as an organization? Check all boxes that apply from the list below.
9.Which of the following words would you use to describe our services? Select all that apply.
10.How satisfied are you with the level of communication you receive from Oakwood Terrace?
11.Using any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible, what number would you use to rate all health care provided to your loved one in the last 12 months?
10 Best health care possible
9
8
7
6
5
4
3
2
1
0 Worst health care possible
.
12.
On a scale of 0 to 10,
How likely is it that you would recommend Oakwood Terrace to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
13.Are you aware that Oakwood Terrace will be building a new 144-bed nursing home in Dartmouth?
14.Do you have any other comments, questions, or concerns?
Current Progress,
0 of 14 answered