We're committed to providing superior, cost-effective laboratory testing and imparting superior customer service in an environment that promotes compassionate care and contributes to the finest quality of services. We would appreciate your feedback on our performance. (All submissions are anonymous.)

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* 1. Please tell us your location

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* 3. Please rate your experience with Regional Medical Laboratory (RML) as it relates to the following:

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Was the staff professional and courteous?
Did the staff verify your billing information, if applicable?
Were you properly identified by name?
Were the specimens labeled in your presence?
Did the facility present a professional appearance?
Were any questions or concerns addressed?
Was the staff sensitive to your needs?
Would you recommend our laboratory services to others?
Was your wait time acceptable? (If not, please explain)

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* 4. Please rate the overall service you received today.

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* 5. What level of confidence do you have in us to deliver the services that you require?

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* 6. Based on our performance, how likely is it that you will use us in the future?

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* 7. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

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