2026 Bill Bolton Programs and Arena Annual Survey

50% of survey complete.

HAVE YOUR SAY!

Bill Bolton Arena is committed to providing our City of Toronto community with recreational and skating programs of high quality. As a participant or caregiver of a participant in the programs, your responses will be used to improve what we do, from program scheduling to facility management.

Bill Bolton Arena is committed to creating an inclusive, welcoming, and accessible environment for all members of our community. The optional demographic questions in this survey help us identify and address potential barriers, improve equity, and ensure programs and services meet the needs of diverse users.

Your participation is anonymous and voluntary, and responses are confidential and reported in aggregate only.

It will take 3-5 minutes to complete

Question Title

* 1. What is your primary connection to Bill Bolton Arena?

I am a player/participant

I am the parent/caregiver of a participant

I am both a participant and caregiver of a participant

I am a coach/instructor

I am a staff member

I am a community member

Other

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* 2. How often do you visit the arena?

Multiple times per week

Weekly

Monthly

A few times per year

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* 3. What is the age group of particpant(s)? Check all that apply

Under 12

13–17

18–24

25–34

35–44

45–54

55–64

65+

 Prefer not to say+

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* 4. What gender do you/participant(s) identify with?

Female

Male

Non-binary

Prefer to self-identify

Prefer not to say

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* 5. Overall, how satisfied are you with the arena?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

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* 6. How likely are you to recommend the arena to others? (0 = Not at all likely, 10 = Extremely likely)

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* 7. Which programs do you use? (Select all that apply)

Adult Hockey / hockey skills

Youth Hockey / hockey skills

Learn-to-skate

Camps/clinics

Rentals

Other

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* 8. How would you rate the programs you use?

Excellent

Good

Fair

Poor

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* 9. Please rate the following (Excellent / Good / Fair / Poor / Not applicable):

	Excellent	Good	Fair	Poor	Not Applicable
Cleanliness	Cleanliness Excellent	Cleanliness Good	Cleanliness Fair	Cleanliness Poor	Cleanliness Not Applicable
Ice quality	Ice quality Excellent	Ice quality Good	Ice quality Fair	Ice quality Poor	Ice quality Not Applicable
Dressing rooms	Dressing rooms Excellent	Dressing rooms Good	Dressing rooms Fair	Dressing rooms Poor	Dressing rooms Not Applicable
Seating/viewing areas	Seating/viewing areas Excellent	Seating/viewing areas Good	Seating/viewing areas Fair	Seating/viewing areas Poor	Seating/viewing areas Not Applicable
Washrooms	Washrooms Excellent	Washrooms Good	Washrooms Fair	Washrooms Poor	Washrooms Not Applicable
Snack bar/pro shop	Snack bar/pro shop Excellent	Snack bar/pro shop Good	Snack bar/pro shop Fair	Snack bar/pro shop Poor	Snack bar/pro shop Not Applicable

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* 10. How would you rate staff and management overall?

Excellent

Good

Fair

Poor

Excellent

Good

Fair

Poor

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* 11. Are fees and pricing reasonable?

Yes

Somewhat

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* 12. Are schedules and ice times convenient?

Yes

Somewhat

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* 13. What is the best way to communicate with you?

Text

Social media

Website

2026 Bill Bolton Programs and Arena Annual Survey

Question Title

* 1. What is your primary connection to Bill Bolton Arena?

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* 2. How often do you visit the arena?

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* 3. What is the age group of particpant(s)? Check all that apply

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* 4. What gender do you/participant(s) identify with?

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* 5. Overall, how satisfied are you with the arena?

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* 6. How likely are you to recommend the arena to others? (0 = Not at all likely, 10 = Extremely likely)

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* 7. Which programs do you use? (Select all that apply)

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* 8. How would you rate the programs you use?

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* 9. Please rate the following (Excellent / Good / Fair / Poor / Not applicable):

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* 10. How would you rate staff and management overall?

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* 11. Are fees and pricing reasonable?

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* 12. Are schedules and ice times convenient?

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* 13. What is the best way to communicate with you?

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* 14. What is the one thing you would improve?Thank you for completing the 2026 Bill Bolton Arena Survey!

* 14. What is the one thing you would improve?

Thank you for completing the 2026 Bill Bolton Arena Survey!