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10X Facility Performance Check
This brief cleaning experience review helps us understand your current cleaning priorities, standards, and communication expectations before discussing next steps. No pressure. No commitment. Just clarity.
1.
How would you describe your overall satisfaction with your current cleaning service?
Very Satisfied
Mostly Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Other (please specify)
2.
How consistent is the cleaning from visit to visit?
Extremely Consistent
Mostly Consistent
Occasionally Inconsistent
Frequently inconsistent
Other (please specify)
3.
Which areas require the most attention or follow-up?
Showroom/Lobby
Glass/Entrance
Restrooms
Floors/High-Traffic Areas
Offices/Breakrooms
No recurring issues
Other (please specify)
4.
How would you rate communication and responsiveness from your current cleaning provider?
1 star
2 stars
3 stars
4 stars
5 stars
5.
How often does management need to follow up to maintain cleaning standards?
Rarely
Occasionally
Frequently
Consistently
6.
What matters most to you in a cleaning partner?
Consistency
Communication
Attention to detail
Reliable staffing
Flexible scheduling
Cost efficiency
7.
Are you currently under contract with your cleaning provider?
No
Yes (Less than 6 months)
Yes (6-12 months)
Not Sure
8.
Would you be open to a short walkthrough to compare approches if improvement is possible?
Yes
Possibly
Not at this time
