Proto-1 Manufacturing is dedicated in offering excellent customer service and superior products. For Proto-1 to further enhance the customer experience we ask that you please provide us feedback on your experience. Our team at Proto-1 is devoted in offering the best possible service and we value your feedback to help advance our continuous improvement efforts.

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* 1. Information 

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* 2. Communication: How well does our team communicate with you in both written and oral form?

  Unsatisfactory Poor Average Good Excellent
Team Responsiveness
Knowledge of Project/Products
Clarity of Communication

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* 3. Quotations: How well does Proto-1 respond to your request for quotations (RFQ's) and convey information?

  Unsatisfactory  Poor Average Good Excellent
On-Time
Term/Conditions 
Accommodating Special Requests/Needs
Communication of Part Design
Pricing

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* 4. Engineering Support: How well does our in-house engineering staff service your needs and questions?

  Unsatisfactory  Poor Average Good Excellent 
Problem Solving 
Expertise
Responsiveness

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* 5. Sales/Service: How well is our sales and service staff performing to meet and exceed your expectations?

  Unsatisfactory  Poor Average Good Excellent
Helpfulness
Knowledge
Response Time

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* 6. Machine Use/Quality: How are Proto-1 machines performing to meet your project needs?

  Unsatisfactory Poor Average Good Excellent 
Meets Specifications
Consistency
Product Manuals 
Ease of Use

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* 7. Project Management: How well is our project management team communicating project details? 

  Unsatisfactory  Poor Average Good Excellent
Lead Time
Meeting Scheduled Dates
Clarity of Project Timeline

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* 8. Overall satisfaction grade for Proto-1 Manufacturing, LLC?

  Unsatisfactory Poor Average Good Excellent
Overall Score

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* 9. Our team at Proto-1 is dedicated to continuous improvement. Please share any additional improvements/comments on your experience with Proto-1. We value your feedback.

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