CSHCS Satisfaction Survey Question Title * 1. Are you a: Parent Guardian Client Foster Parent Family Member OK Question Title * 2. Was your interaction: On the Phone In Person Through e-mail or facsimile (fax) Virtual (Skype, Zoom, or other form of face to face interaction) OK Question Title * 3. Do you feel Genesee County Children's Special Health Care Services Staff listened to you? Yes No Optional comments here OK Question Title * 4. Was staff polite? Yes No If you answered "No" please leave comments so that we can better serve you: OK Question Title * 5. Was staff sensitive to your cultural / ethnic background? Yes No If you answered "No" please leave comments so that we can better serve you: OK Question Title * 6. Did you get a chance to have all of your questions or concerns addressed? Yes No Optional comments here OK Question Title * 7. Did staff solve your problems or concerns? Yes No Optional comments here OK Question Title * 8. How would you describe your experience with us and / or how can we improve our services? OK Question Title * 9. Please leave any additional comments here OK *** Optional *** Click here if you wish To personally discuss complements, complaints, concerns or anything else. You will be redirected to www.gchd.us/cshcs OK DONE