2018 Frontline Staff Needs Assessment

Thank you for taking the time to complete MNADV's Annual Training and Technical Assistance Needs Assessment. Meeting the needs of domestic violence service providers who work directly with survivors is very important to us. This is your opportunity to determine MNADV's top training priorities and to identify areas where you need technical assistance. This survey is specifically intended for frontline workers, such as advocates, case managers, and hotline or shelter workers. All of the questions are optional, so you can complete this survey as quickly or as completely as your time allows. You will also have a chance to complete the survey electronically n the next few weeks, if you prefer. Thank you for your input!

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* 1. What program are you from? (Please note: MNADV will not report agency responses. We are asking for program names in order to sort/clarify data to ensure a variety of programs are represented in the survey responses.)

Other (not listed):

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* 2. MNADV can provide or coordinate training or technical assistance on the best practices for the content areas below. Please select the relevant topics based on your program's TOP 5-10 needs. (Check all that apply)

Abuse intervention

Accessibility of services

Active listening

Awareness, education, and prevention

Children exposed to DV (trauma reactions, parenting, etc.)

Collaboration with community-based organizations

Collaboration with culturally specific organizations

Collaboration with law enforcement

College/campus dating abuse

Confidentiality

Culturally-specific services

Disabilities

Emergency preparedness

Follow-up with High-Danger victims

Harm reduction

Holistic healing/self-care as trauma intervention for survivors

Hospital accompaniment

Hotline services

Human trafficking

Intake and eligibility

Language access

Legal advocacy/accompaniment

Legal representation services

Legislative advocacy

Lethality Assessment Program (LAP) fundamentals

LGBT/Gender access

Mandatory reporting requirements

Military/Veterans

Organizational trauma (staff retention, burnout, etc.)

Outreach to underserved groups

Pet abuse and sheltering pets

Polyvictimization

Reproductive coercion

Response teams (DV Coordinating Council - DVCC, DV Fatality Review Team - DVFRT)

Responding to High-Danger Lethality Assessment Program (LAP) Calls (from law enforcement, hospitals, etc.)

Safety planning (general, population-specific)

Safety planning (high-danger survivors)

Self-care/vicarious trauma/compassion fatigue/burnout for staff

Shelter resident guidebook revision/development

Shelter rule reduction

Stalking

State policies and practices

Strangulation

Substance use and trauma

Support group services

Technology (stalking and surveillance)

Trauma-informed services (policies and practices)

Trauma reactions (cognitive, health, behavioral)

Warrants and subpoenas

Domestic violence in the workplace

Other (please specify)

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* 3. What are reasons your department/agency has had to turn people away from services in the past 8-12 months? (Check all that apply)

Adequate interpretation services not available

Adult non-dependent MALE child/ren

Adult non-dependent FEMALE child/ren

Adult dependent MALE child/ren

Adult dependent FEMALE child/ren

Cognitive disabilities

Criminal history

Immigration or refugee status

Inability to work

Mental health status

Not intimate partner violence (homelessness)

Not intimate partner violence (family violence)

Pets

Physical disabilities

Required caregiver

Short staffed

Substance use

Transportation not available

Other (please specify)

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* 4. How effective do you believe your program is at serving survivors from the following demographic categories?

	Not effective	Somewhat effective	Effective	Very effective
Black/African American survivors	Black/African American survivors Not effective	Black/African American survivors Somewhat effective	Black/African American survivors Effective	Black/African American survivors Very effective
Latinx survivors	Latinx survivors Not effective	Latinx survivors Somewhat effective	Latinx survivors Effective	Latinx survivors Very effective
Asian American/Pacific Islander survivors	Asian American/Pacific Islander survivors Not effective	Asian American/Pacific Islander survivors Somewhat effective	Asian American/Pacific Islander survivors Effective	Asian American/Pacific Islander survivors Very effective
Multi-racial survivors	Multi-racial survivors Not effective	Multi-racial survivors Somewhat effective	Multi-racial survivors Effective	Multi-racial survivors Very effective
White/Caucasian survivors	White/Caucasian survivors Not effective	White/Caucasian survivors Somewhat effective	White/Caucasian survivors Effective	White/Caucasian survivors Very effective
Immigrant/refugee survivors	Immigrant/refugee survivors Not effective	Immigrant/refugee survivors Somewhat effective	Immigrant/refugee survivors Effective	Immigrant/refugee survivors Very effective
Undocumented immigrant survivors	Undocumented immigrant survivors Not effective	Undocumented immigrant survivors Somewhat effective	Undocumented immigrant survivors Effective	Undocumented immigrant survivors Very effective
Survivors with limited English proficiency - Spanish speaking survivors	Survivors with limited English proficiency - Spanish speaking survivors Not effective	Survivors with limited English proficiency - Spanish speaking survivors Somewhat effective	Survivors with limited English proficiency - Spanish speaking survivors Effective	Survivors with limited English proficiency - Spanish speaking survivors Very effective
Survivors with limited English proficiency - not including Spanish-speakers	Survivors with limited English proficiency - not including Spanish-speakers Not effective	Survivors with limited English proficiency - not including Spanish-speakers Somewhat effective	Survivors with limited English proficiency - not including Spanish-speakers Effective	Survivors with limited English proficiency - not including Spanish-speakers Very effective
Minor survivors of domestic violence (ages 0-18)	Minor survivors of domestic violence (ages 0-18) Not effective	Minor survivors of domestic violence (ages 0-18) Somewhat effective	Minor survivors of domestic violence (ages 0-18) Effective	Minor survivors of domestic violence (ages 0-18) Very effective
Teen survivors of dating violence	Teen survivors of dating violence Not effective	Teen survivors of dating violence Somewhat effective	Teen survivors of dating violence Effective	Teen survivors of dating violence Very effective
Adult survivors of domestic violence	Adult survivors of domestic violence Not effective	Adult survivors of domestic violence Somewhat effective	Adult survivors of domestic violence Effective	Adult survivors of domestic violence Very effective
Children who are exposed to domestic violence - non-direct victims	Children who are exposed to domestic violence - non-direct victims Not effective	Children who are exposed to domestic violence - non-direct victims Somewhat effective	Children who are exposed to domestic violence - non-direct victims Effective	Children who are exposed to domestic violence - non-direct victims Very effective
Older adults survivors of intimate partner violence (ages 65+)	Older adults survivors of intimate partner violence (ages 65+) Not effective	Older adults survivors of intimate partner violence (ages 65+) Somewhat effective	Older adults survivors of intimate partner violence (ages 65+) Effective	Older adults survivors of intimate partner violence (ages 65+) Very effective
Cisgender female survivors	Cisgender female survivors Not effective	Cisgender female survivors Somewhat effective	Cisgender female survivors Effective	Cisgender female survivors Very effective
Cisgender male survivors	Cisgender male survivors Not effective	Cisgender male survivors Somewhat effective	Cisgender male survivors Effective	Cisgender male survivors Very effective
Transgender female survivors	Transgender female survivors Not effective	Transgender female survivors Somewhat effective	Transgender female survivors Effective	Transgender female survivors Very effective
Transgender male survivors	Transgender male survivors Not effective	Transgender male survivors Somewhat effective	Transgender male survivors Effective	Transgender male survivors Very effective
Survivors who identify as lesbian	Survivors who identify as lesbian Not effective	Survivors who identify as lesbian Somewhat effective	Survivors who identify as lesbian Effective	Survivors who identify as lesbian Very effective
Survivors who identify as bisexual/pansexual	Survivors who identify as bisexual/pansexual Not effective	Survivors who identify as bisexual/pansexual Somewhat effective	Survivors who identify as bisexual/pansexual Effective	Survivors who identify as bisexual/pansexual Very effective
Survivors who identify as queer/gender non-conforming	Survivors who identify as queer/gender non-conforming Not effective	Survivors who identify as queer/gender non-conforming Somewhat effective	Survivors who identify as queer/gender non-conforming Effective	Survivors who identify as queer/gender non-conforming Very effective
Survivors with physical disabilities	Survivors with physical disabilities Not effective	Survivors with physical disabilities Somewhat effective	Survivors with physical disabilities Effective	Survivors with physical disabilities Very effective
Survivors with cognitive disabilities	Survivors with cognitive disabilities Not effective	Survivors with cognitive disabilities Somewhat effective	Survivors with cognitive disabilities Effective	Survivors with cognitive disabilities Very effective
Deaf survivors	Deaf survivors Not effective	Deaf survivors Somewhat effective	Deaf survivors Effective	Deaf survivors Very effective
Survivors from rural communities	Survivors from rural communities Not effective	Survivors from rural communities Somewhat effective	Survivors from rural communities Effective	Survivors from rural communities Very effective
Survivors from urban communities	Survivors from urban communities Not effective	Survivors from urban communities Somewhat effective	Survivors from urban communities Effective	Survivors from urban communities Very effective
Survivors who are homeless	Survivors who are homeless Not effective	Survivors who are homeless Somewhat effective	Survivors who are homeless Effective	Survivors who are homeless Very effective
Active military survivors	Active military survivors Not effective	Active military survivors Somewhat effective	Active military survivors Effective	Active military survivors Very effective
Veteran military survivors	Veteran military survivors Not effective	Veteran military survivors Somewhat effective	Veteran military survivors Effective	Veteran military survivors Very effective

Other (please specify and explain)

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* 5. Rank the following legal system changes that need to occur to support your organization's work from highest need (1) to lowest need (10).

Increased accountability for abusive partners/offenders in court

Increase police training on identifying and responding to domestic violence

Greater number of custody and divorce attorneys to serve survivors

Reduced arrest of survivors

Increased accountability for abusive partners/offenders on probation/parole

More effective prosecution

Increased supervised visitation

Increased identification and investigation of stalking

Increased attendance/use of Abuse Intervention Programs

Increased number of Abuse Intervention Programs offered in my area

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* 6. What type of training format are you interested in?

Live webinar

Recorded webinar

In-person training designed specifically for your organization

Off-site in-person training designed and offered specifically for DV service providers

Off-site in-person training with multiple DV and non-DV specific agencies in attendance (allied professionals: homeless service providers, health care providers, law enforcement, educators, etc.)

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* 7. What barriers do potential clients/participants of your services face in accessing and/or receiving your organization's services?

	Not a barrier	Somewhat of a barrier	Significant barrier
Stigma or a feeling of shame	Stigma or a feeling of shame Not a barrier	Stigma or a feeling of shame Somewhat of a barrier	Stigma or a feeling of shame Significant barrier
Lack of privacy in your organization	Lack of privacy in your organization Not a barrier	Lack of privacy in your organization Somewhat of a barrier	Lack of privacy in your organization Significant barrier
Lack of childcare during times services are offered	Lack of childcare during times services are offered Not a barrier	Lack of childcare during times services are offered Somewhat of a barrier	Lack of childcare during times services are offered Significant barrier
Lack of transportation/distance from your program/services	Lack of transportation/distance from your program/services Not a barrier	Lack of transportation/distance from your program/services Somewhat of a barrier	Lack of transportation/distance from your program/services Significant barrier
Belief that these DV program/services do not exist for people like them	Belief that these DV program/services do not exist for people like them Not a barrier	Belief that these DV program/services do not exist for people like them Somewhat of a barrier	Belief that these DV program/services do not exist for people like them Significant barrier
Hearing about negative experiences that individuals like them have had with DV programs/services	Hearing about negative experiences that individuals like them have had with DV programs/services Not a barrier	Hearing about negative experiences that individuals like them have had with DV programs/services Somewhat of a barrier	Hearing about negative experiences that individuals like them have had with DV programs/services Significant barrier
Hours of operation	Hours of operation Not a barrier	Hours of operation Somewhat of a barrier	Hours of operation Significant barrier
Fear of seeking services	Fear of seeking services Not a barrier	Fear of seeking services Somewhat of a barrier	Fear of seeking services Significant barrier
Language barriers	Language barriers Not a barrier	Language barriers Somewhat of a barrier	Language barriers Significant barrier
Cultural barriers	Cultural barriers Not a barrier	Cultural barriers Somewhat of a barrier	Cultural barriers Significant barrier
Lack of trust in "the system"	Lack of trust in "the system" Not a barrier	Lack of trust in "the system" Somewhat of a barrier	Lack of trust in "the system" Significant barrier
Isolation	Isolation Not a barrier	Isolation Somewhat of a barrier	Isolation Significant barrier
Lack of written domestic violence resources in their native language	Lack of written domestic violence resources in their native language Not a barrier	Lack of written domestic violence resources in their native language Somewhat of a barrier	Lack of written domestic violence resources in their native language Significant barrier
Fear of deportation	Fear of deportation Not a barrier	Fear of deportation Somewhat of a barrier	Fear of deportation Significant barrier
Lack of proper identification/documents	Lack of proper identification/documents Not a barrier	Lack of proper identification/documents Somewhat of a barrier	Lack of proper identification/documents Significant barrier
Lack of culturally specific amenities within shelter - i.e. food, hair products, etc.	Lack of culturally specific amenities within shelter - i.e. food, hair products, etc. Not a barrier	Lack of culturally specific amenities within shelter - i.e. food, hair products, etc. Somewhat of a barrier	Lack of culturally specific amenities within shelter - i.e. food, hair products, etc. Significant barrier
Survivor's substance use	Survivor's substance use Not a barrier	Survivor's substance use Somewhat of a barrier	Survivor's substance use Significant barrier
Fear they will be arrested for other crimes	Fear they will be arrested for other crimes Not a barrier	Fear they will be arrested for other crimes Somewhat of a barrier	Fear they will be arrested for other crimes Significant barrier
Fear they will lose custody of their children	Fear they will lose custody of their children Not a barrier	Fear they will lose custody of their children Somewhat of a barrier	Fear they will lose custody of their children Significant barrier
Does not identify as a victim of intimate partner violence	Does not identify as a victim of intimate partner violence Not a barrier	Does not identify as a victim of intimate partner violence Somewhat of a barrier	Does not identify as a victim of intimate partner violence Significant barrier
Abusive partner's criminal record	Abusive partner's criminal record Not a barrier	Abusive partner's criminal record Somewhat of a barrier	Abusive partner's criminal record Significant barrier
Survivor's criminal record	Survivor's criminal record Not a barrier	Survivor's criminal record Somewhat of a barrier	Survivor's criminal record Significant barrier

Please specify/explain above answers.

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* 8. In your opinion, what are the TOP 5 organizational barriers at your agency?

Limited funding

Language capacity

Inadequate technology

Staff burnout/high turnover rates

Limited/insufficient staff training

Federal, state, and/or local political climate

Inadequate facility (i.e. not enough office space, needs maintenance, etc.)

Inadequate outreach or advertising of services

Management issues within agency

Poor/inadequate relations with other local agencies

Staff bias/prejudice

Agency not accepted or trusted by potential clients/participants and/or community

Underdeveloped relationships or contacts within specific marginalized communities

Lack of understanding regarding the specific needs of marginalized communities

Staff's lack of knowledge regarding best practices to marginalized communities

Reluctance by management/Board to provide services to specific marginalized communities

Reluctance by the community to access your organization's services/programs

Other (please specify)

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* 9. What actions, changes, or resources do you believe are needed to overcome barriers in serving survivors in your community? (Please describe.)

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* 10. Do you routinely ask survivors questions from the Lethality Assessment Program (LAP) when providing services in-person or on the hotline?

Always (using Lethality Screen)

Always (using some of the questions on the Lethality Screen as part of an intake or assessment)

Sometimes (using Lethality Screen)

Sometimes (using some of the questions on the Lethality Screen as part of an intake or assessment)

Never

No, my program uses Dr. Jacquelyn Campbell's Danger Assessment

N/A

Please explain:

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* 11. Would you like technical assistance on administering the LAP?

Yes

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* 12. EFFECTIVENESS: Please indicate whether or not you have utilized MNADV's training and/or technical assistance services. In the PAST YEAR:

	Yes	No	Unsure
Have you received useful information from MNADV e-newsletters?	Have you received useful information from MNADV e-newsletters? Yes	Have you received useful information from MNADV e-newsletters? No	Have you received useful information from MNADV e-newsletters? Unsure
Have you found useful information on the MNADV website?	Have you found useful information on the MNADV website? Yes	Have you found useful information on the MNADV website? No	Have you found useful information on the MNADV website? Unsure
Have you attended a training or webinar held or sponsored by MNADV?	Have you attended a training or webinar held or sponsored by MNADV? Yes	Have you attended a training or webinar held or sponsored by MNADV? No	Have you attended a training or webinar held or sponsored by MNADV? Unsure
Have you made an inquiry and received a helpful response from MNADV?	Have you made an inquiry and received a helpful response from MNADV? Yes	Have you made an inquiry and received a helpful response from MNADV? No	Have you made an inquiry and received a helpful response from MNADV? Unsure

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* 13. In an effort to strengthen your Community Coordinated Response, which of the following groups of community partners would benefit from additional domestic violence training in your community? (Please rank)

Law enforcement agencies (confidentiality with domestic violence programs)

Law enforcement agencies (general domestic violence)

Law enforcement agencies (Lethality Assessment Program - Maryland Model (LAP))

Law enforcement agencies (High-Danger topics e.g. predominant aggressor, strangulation, gun removal)

Health (general domestic violence)

Health (Lethality Assessment Program implementation)

Health (Lethality Assessment Program re-training)

Juvenile services

Juvenile services (Lethality Assessment Program)

Department of Social Services

Department of Social Services (Lethality Assessment Program)

Faith-based organizations

Child welfare (CPS, Family Reunification, etc.)

Judges (general domestic violence)

Judges (High-Danger domestic violence)

Substance use providers

Parole and Probation (DPSCS)

Parole and Probation (DPSCS) - Lethality Assessment Program

Court staff (general domestic violence)

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* 14. What could MNADV do to become more useful, helpful, or relevant for your work?

THANK YOU for your input! We appreciate your time and energy.