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Digitisation in Water Utilities

IWA has launched a Digital Water Programme to support utilities and all our members to embrace the opportunity of digital tools through sharing experiences, inviting non-water stakeholders to contribute and co-create future solutions to our challenges. One activity is to develop a white paper tentatively titled “The Digital Journey: Charting the Digital Maturity Curve for Water & Wastewater”, which will provide an overview of the digital journey in the water and wastewater sector, lessons from the ground on taking part in the digital journey, and the future trends which hold the promise for the sector. The paper, collecting inputs from a wide array of members and powered up by Xylem, will be launched during the 16th IWA Leading Edge Conference on Water and Wastewater Technologies (LET) from 10-14 June 2019 in Edinburgh, Scotland.

The below survey will provide further insights for the paper and should take about 5 minutes to complete. Please note - all data collected through this survey is kept confidential . Thank you for your input!
1.Please provide us with your contact information(Required.)
2.Where would you place your organization on the Gartner, Inc. Data and Analytics Maturity Model (see figure below)?

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Level of digital adoption
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3.Based on your level, what are some lessons or tips you would give to your fellow utility peers as they look to deploy digital technologies?
4.How do digital water technology solutions create value? Check all that apply
5.What is your biggest barrier when pursuing a digital technology project? Check all that apply
6.Which three types of digital solutions are top of mind for your organisation? Select the top 3
7.What resources do you use in learning about digital water technology solutions? Check all that apply
8.What are the key questions related to digital water that the industry still needs to address?
Current Progress,
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