WellSense Provider Directory Survey
1.
Which WellSense Health Plan are you a member of?
MassHealth Medicaid
Massachusetts QHP
New Hampshire Medicaid
2.
Please select one of the following statements which best describes why you visited our online
Find a Doctor, Hospital, or Pharmacy
site:
I knew the name of the provider and wanted to see if the provider was in the WellSense Health Plan network.
I did not know the name of a provider so I was trying to find one (I knew the specialty for which I needed to find a provider).
I wanted the names of several providers in a particular specialty.
I was looking for a hospital.
None of the above.
3.
If you answered "None of the above," please briefly describe why you visited our online
Find a Doctor, Hospital, or Pharmacy
site.
4.
Was the information you were looking for (select one):
Easy to find
Difficult to find
Neither easy nor difficult to find
Couldn’t find the information I was looking for
5.
Was the type easy to read?
Yes
No
6.
Were the directions easy to follow?
Yes
No
7.
Was the information easy to understand?
Yes
No
8.
If you did not find the information easy to understand, please briefly explain the difficulty you had.
9.
Was the information in your preferred language?
Yes
No
10.
If the information was not in your preferred language, what is your preferred language?
11.
We want to improve our online
Find a Doctor, Hospital, or Pharmacy
site, so please share any suggestions you may have.
Current Progress,
0 of 11 answered