Our Member Satisfaction Is Important to Us

Thank you for allowing us to serve you. Please take two minutes to answer the following questions about your recent experience with Viriva. Your responses will let us know the level of quality member service provided, as well as help us identify areas of opportunity for improvement. We appreciate your time and assistance.

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* 1. How likely is it that you would recommend Viriva to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with our company?

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* 3. Which of the following words would you use to describe our credit union? Select all that apply.

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* 4. How well do our products meet your needs?

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* 5. How responsive have we been to your questions or concerns about our service?

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* 6. How long have you been a member of our credit union?

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* 7. Do you have any other comments, questions, or concerns?

T