This fall, Ideal and c-Systems are launching the 2024 OPE Industry Trends Report. As a valued member of the OPE community, your insights and opinions are crucial in understanding the current state and future trends of the OPE industry. 

Help us shape the report by taking our survey! Your responses will be anonymous unless you have chosen to provide your contact information at the end of the survey.  

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* 1. What are some of the biggest challenges you expect to face in the year ahead? (Check all that apply).

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* 2. What area(s) of your service department would you like to automate in the coming year?

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* 3. Which power source for equipment do you foresee becoming more in demand by customers in 2024?

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* 4. What services do you predict customers will demand more of in the next year?

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* 5. Do you foresee sustainability and environmental concerns influencing your business in 2024?

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* 6. How do you expect online sales (i.e., e-commerce) to change for your dealership in the year ahead?

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* 7. What new business strategies or digital services do you plan on implementing at your dealership in the coming year?

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* 8. Which area of your business do you plan to invest in the most over the next year?

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* 9. How do you foresee customer service expectations changing in 2024?

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* 10. Aside from what we’ve mentioned here, what do you think will be one of the biggest OPE industry trends in 2024? (Feel free to include multiple trends.)

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* 11. Are you open to us including your notes from #10 in the published trends report? If yes, please provide your name, the name of your dealership, and your email address below so we can reach out to you if needed.

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