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Support Satisfaction Survey
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1.
How satisfied are you with the quality of the Support you received?
(Required.)
Excellent
Good
Average
Below Average
Very Poor
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2.
Was your problem resolved in a timely manner?
(Required.)
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
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3.
Did you find the Support team competent enough to handle your issues?
(Required.)
Excellent
Good
Average
Below Average
Very Poor
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4.
Did you read the FAQ, or documentation on our website before contacting Support?
https://www.reallusion.com/CustomerSupport/user/FAQList.html
(Required.)
Yes
No
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5.
Please share any additional comments about your experience, or provide any suggestions on how we can further improve our Support Service.
(Required.)
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6.
Your Reallusion member account (email address)?
(Required.)
Current Progress,
0 of 6 answered