Influence the future of CAFM – We want to hear from you

Dear valued participant,

Are you part of the dynamic facilities management sector? We want to hear from you! Your unique perspectives and experiences are crucial in shaping the future of facilities management software and addressing the challenges posed by skills shortages.

Why Participate?

Quick and Easy: This survey will take no more than 10 minutes of your time.

Anonymous Option: Feel free to remain anonymous if you prefer.

Exciting Opportunity: Leave your details for a chance to win a Meta Quest 2 headset!

What’s in It for You?

Early Access: Be among the first to receive survey results.

Insightful Report: Gain valuable insights from our comprehensive analysis.

Thank you for contributing to our mission of enhancing efficiency in facilities management. Let’s make a positive impact together!

Question Title

* 1. Select the category that best describes the organisation you work within:

Health and social care

Commercial offices

Manufacturing and industrial

Leisure

Energy and utilities

Retail

Education

FM service provider

Public sector

Hospitality

Logistics

Charity

Transportation

Other (please specify)

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* 2. In which countries or regions do you manage facilities within your organisation? (select all that apply)

Western Europe

Central and Eastern Europe

North America

South America

Middle East

Africa

Asia

Australasia

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* 3. How many employees are there in your in-house facilities team, including engineers?

1 – 10

11 – 30

31 – 50

51+

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* 4. What does your facilities portfolio include?

	1	2-5	6-10	11-15	15+
How many buildings do you manage	How many buildings do you manage 1	How many buildings do you manage 2-5	How many buildings do you manage 6-10	How many buildings do you manage 11-15	How many buildings do you manage 15+
In how many locations	In how many locations 1	In how many locations 2-5	In how many locations 6-10	In how many locations 11-15	In how many locations 15+

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* 5. What software system(s) do you currently use for facilities management? (Tick all that apply)

Spreadsheets

CAFM software

Asset management software

None

Other (Please specify)

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* 6. What are your biggest concerns for your facilities management in the next two years?

Reduced demand for space

Changes in work patterns due to hybrid/flexible working

Workforce shortages

Workforce morale

Regulatory changes and compliance

Keeping up with new FM technologies

Lack of stability

Delayed decision-making due to lack of data insight

Budget constraints

Ability to cope with change

Other (please specify)

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* 7. Are you considering outsourcing elements of your facilities management?

I already outsource my FM

Yes - when do you think you will do so?

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* 8. What are the top goals you would be looking to achieve from facilities management software within your organisation?

Resolving FM workforce shortages

Save money

Drive efficiency and productivity within existing team

Enable mobile capabilities

Improve ability to cope with change and adapt faster

Work more collaboratively

Ensure compliance

Improve reporting

Ensure safety

Improve team morale

Support (ESG) Environmental Social Governance goals

Improve data-driven decision-making

Other (please specify)

Question Title

* 9. If you are already using CAFM software, or plan to use it in the future, what modules and integrations are most important to you? (Tick all that apply)

Asset management

Finance

Energy management

Maintenance management

Mobile workforce management

Property management

Stock control

Room and resource booking

Space and occupancy management

Planned preventative maintenance

Work planning

Reporting

Integration with SFG20

Other (please specify)

Question Title

* 10. Which current trends do you think will have the most impact on FM within your organisation in the next 12 months?

Shift from building ownership to managed spaces

Changes in frequency / density of office use

Increased company liabilities for safety

Reduced budgets for offices

Use of technology to manage property

Increased complexity to manage property

Increased complexity adhering to government guidelines

Facilitating the needs of a workforce with diverse working patterns

Improving the workplace experience and company culture

Locational asset tracking technology

Workforce shortages and challenge of resourcing FM

Sustainability initiatives and reducing energy consumption

Outsourcing FM services

Increased use of smart and touchless technology to manage physical spaces

Use of robots and automation

Question Title

* 11. How important are the following technology priorities within facilities management? Drag and drop to re-order

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* 12. What role do you think facilities management currently plays in helping deliver organisations’ strategic goals? (Tick all that apply)

Increasing value of real estate

Increasing employee satisfaction and wellbeing

Increasing productivity of workers

Increasing innovation

Controlling compliance risks

Supporting business continuity planning

Improving the energy efficiency of buildings

Supporting social value strategies / Corporate Social Responsibility (CSR) / Environmental, Social and Corporate Governance (ESG)

Increasing the use of local supply chains

Reducing waste and promoting recycling

Other (please specify)

Question Title

* 13. Which of the following areas will you be prioritising / investing in over the next 12 months? (Tick all that apply)

Supporting sustainability

Workplace and relocation management

Smart buildings / Internet of Things

Flexible/ hybrid working

Asset tracking and management

Supply chain management

Real-time occupancy monitoring and building controls

Facilities management software

Revenue generation from buildings

Other (please specify)

Question Title

* 14. Are you considering a new supplier or different facilities management software in the next year?

Yes

Question Title

* 15. How do you keep up with changing trends in the FM sector?

Webinar sessions

Industry events

Podcasts

X (formerly twitter)

YouTube

Facebook

Instagram

TikTok

Industry magazines/websites

Other (please specify)

Question Title

* 16. How do you like to be kept up to date on product information, support and training?

Face-to-face user groups

Training videos

Email newsletters

Live chat

Online product support portal

Online product manuals/brochures

Webinars

Other (please specify)

Question Title

* 17. What tradeshows do you attend?

Anticipate London (previously FM Show)

The Workplace Event

The Facilities Management Forum

Other (please specify)

Influence the future of CAFM – We want to hear from you

Question Title

* 1. Select the category that best describes the organisation you work within:

Question Title

* 2. In which countries or regions do you manage facilities within your organisation? (select all that apply)

Question Title

* 3. How many employees are there in your in-house facilities team, including engineers?

Question Title

* 4. What does your facilities portfolio include?

Question Title

* 5. What software system(s) do you currently use for facilities management? (Tick all that apply)

Question Title

* 6. What are your biggest concerns for your facilities management in the next two years?

Question Title

* 7. Are you considering outsourcing elements of your facilities management?

Question Title

* 8. What are the top goals you would be looking to achieve from facilities management software within your organisation?

Question Title

* 9. If you are already using CAFM software, or plan to use it in the future, what modules and integrations are most important to you? (Tick all that apply)

Question Title

* 10. Which current trends do you think will have the most impact on FM within your organisation in the next 12 months?

Question Title

* 11. How important are the following technology priorities within facilities management? Drag and drop to re-order

Question Title

* 12. What role do you think facilities management currently plays in helping deliver organisations’ strategic goals? (Tick all that apply)

Question Title

* 13. Which of the following areas will you be prioritising / investing in over the next 12 months? (Tick all that apply)

Question Title

* 14. Are you considering a new supplier or different facilities management software in the next year?

Question Title

* 15. How do you keep up with changing trends in the FM sector?

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* 16. How do you like to be kept up to date on product information, support and training?

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* 17. What tradeshows do you attend?

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* 18. Please make any additional comments about the future of facilities management here.