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NATSO Member Feedback Survey

NATSO Member Feedback Survey

NATSO is evaluating its products, services, and member experiences to ensure we continue providing meaningful value to our members. Your feedback will help us understand which offerings are most valuable, where improvements may be needed, and what additional support you would like NATSO to provide.

The survey should take approximately 10–12 minutes to complete. All responses will be analyzed and reported in aggregate, so we encourage you to be candid and direct.

To ensure that your feedback is included, please complete the survey no later than Monday, October 19th. Thank you for sharing your feedback and helping shape NATSO’s future offerings.

Max McBrayer
President & CEO NATSO
1.How many high flow diesel locations do you have?(Required.)
2.Which category best describes your organization’s? Select one(Required.)
3.Are you affiliated with any marketing groups or chains?(Required.)
4.For each Government Affairs Support & Advocacy offering, please indicate your organization's experience with it.
Not applicable
Used it - High value
Used it - Moderate value
Used it - Low value
Aware, but have not used it
Not aware of it
Day on the Hill
Govt Affairs Committee
NATSO News e-Newsletter
Public Policy Update from David Fialkov
Govt Affairs Working Groups
5.For each Educational Opportunity, please indicate your organization's experience with it.
Not applicable
Used it - High value
Used it - Moderate value
Used it - Low value
Aware, but have not used it
Not aware of it
NATSO Connect
Fast Forward Focus
Operational Toolkits
Online Resources
How Truckstops Help People
Combat Human Trafficking Education
Study Tours
Professional Driver Research
Scholarship
6.How would you prefer to receive educational content? Select all that apply.
7.For each Networking offering, please indicate your organization's experience with it.
Not applicable
Used it - High value
Used it - Moderate value
Used it - Low value
Aware, but have not used it
Not aware of it
Share Groups
Peer-to-Peer Sharing at NATSO Connect
Serve on Committee/Board
Demo Days
In-Person events
Annual Fun Run
8.What types of networking connections would you most like NATSO to help you develop?
9.What could NATSO do to make its networking opportunities more useful to you?
10.If your organization has used the Alternative Fuel Council’s services, how valuable have they been?
11.What additional fuel support would be most valuable to your organization? Select all that apply.
12.NATSO previously offered in-person store consulting. Would you value having this service available again?
13.Which types of in-person store consulting would be most valuable? Select up to three.(Required.)
14.How likely would your organization be to use in-person store consulting if NATSO brought it back?
15.How would you expect in-person store consulting to be funded?
16.What business challenges or needs does your organization have that NATSO’s current products and services do not adequately address?
17.What are the 3 most critical problems that you are trying to solve for your business?(Required.)
18.What (if any) additional product or service offerings would you like NATSO to provide? (Please be specific)
19.What gets in the way of you attending our events?
20.Which current NATSO products or services should be improved, redesigned, or potentially discontinued? Please explain why.
21.If NATSO could add one product, service, or form of support that would make membership significantly more valuable to your organization, what should it be?
22.Do you have any general comments that would be helpful for NATSO to maximize the support of its members?