Your responses will help create valuable insights for our entire sector.

Responses containing personal data will be treated confidentially in accordance with EU Regulation 2016/679 (GDPR General Data Protection Rules).

Your individual responses are completely confidential. We protect your information by:

  • Never sharing or publishing individual data
  • Reporting only aggregated results that combine multiple responses
  • Removing all identifying information from published findings
  • Storing data securely with access limited to authorised research personnel

We will use the survey to prepare and shared industry insights including strategic insights for better decision-making as well as best practices and common challenges. ​

The survey is anonymous but if you would like to expand/discuss any of your answers, please contact the team at marketing@travelsentry.org with any more information.

Your honest perspective strengthens our industry. Thank you for participating.

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* 1. Which department best describes your current role?

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* 2. Compared to 2019 (pre-pandemic), how would you describe your current sales volume?

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* 3. Which sales channels have grown most for you since 2020?

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* 4. What have been your biggest business challenges in the recovery period?

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* 5. How has your workforce changed since 2019?

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* 6. What functional areas have you invested in most?

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* 7. What product categories are you prioritising for growth?

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* 8. Which material innovations are you actively exploring or implementing?

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* 9. How important is sustainability in your product development strategy now versus 2019?

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* 10. Which traveller segments are you targeting most actively?

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* 11. Over the past 5 years, how has the percentage of your product assortment featuring TSA locks changed?

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* 12. What are the primary barriers preventing your company from incorporating locks (TSA or otherwise) into a larger portion of your product line? (Select up to 3)

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* 13. What trends do you believe will most shape the luggage industry in the next 2-3 years?

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* 14. How do you expect overall travel demand to evolve over the next 2-3 years?

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* 15. In a sentence, what's the biggest lesson or change your business has made since the pandemic?

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