ZOLL WebStore Feedback Survey Thank you for being a part of our testing team. You are a valued member of the test team and we value your opinion and feedback. Question Title * 1. For each of the following categories, please rate your satisfaction level: Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Overall Look and Feel Overall Look and Feel Very Dissatisfied Overall Look and Feel Dissatisfied Overall Look and Feel Neutral Overall Look and Feel Satisfied Overall Look and Feel Very Satisfied Design Design Very Dissatisfied Design Dissatisfied Design Neutral Design Satisfied Design Very Satisfied Quality of Content Quality of Content Very Dissatisfied Quality of Content Dissatisfied Quality of Content Neutral Quality of Content Satisfied Quality of Content Very Satisfied Ease of Use Ease of Use Very Dissatisfied Ease of Use Dissatisfied Ease of Use Neutral Ease of Use Satisfied Ease of Use Very Satisfied Site Navigation Site Navigation Very Dissatisfied Site Navigation Dissatisfied Site Navigation Neutral Site Navigation Satisfied Site Navigation Very Satisfied Convenience Convenience Very Dissatisfied Convenience Dissatisfied Convenience Neutral Convenience Satisfied Convenience Very Satisfied Ordering Ordering Very Dissatisfied Ordering Dissatisfied Ordering Neutral Ordering Satisfied Ordering Very Satisfied Checkout Checkout Very Dissatisfied Checkout Dissatisfied Checkout Neutral Checkout Satisfied Checkout Very Satisfied Comments: Question Title * 2. What do you like most about the new ZOLL WebStore? Question Title * 3. What do you like least about the new ZOLL WebStore? Question Title * 4. How could we improve the ZOLL Webstore? Question Title * 5. Did you find the use of "My Devices" useful? Yes No If No (please specify) Question Title * 6. Will you find it helpful to access the WebStore using Mobile, iPad, etc to place orders: Yes No If No (please specify) Question Title * 7. How does the ZOLL WebStore compare to other websites you have used: Much Better Somewhat Better About the Same Somewhat Worse Much Worse Not Sure Question Title * 8. Considering all factors, please select the response below that best describes your overall satisfaction level with the ZOLL WebStore: Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 9. Finally, we would like to know if you have any additional comments or feedback in regards to the webstore ZOLL should be aware of. If so, please explain in the text box below: Question Title * 10. Contact Information - please complete if you are willing to be contacted about this survey. Name Company Email Address Phone Number Done