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* 1. Name of the AASHTO re:source Assessor who conducted your assessment:

This is the individual that conducted the most recent AASHTO re:source assessment at your laboratory.  If more than one Assessor conducted your assessment, please submit a separate evaluation for each individual.

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* 2. How satisfied were you with the Assessor's communication with your laboratory staff prior to the assessment?  (Did the Assessor provide an agenda, discuss logistics, and answer your questions prior to conducting the assessment?)

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* 3. How satisfied were you with the Assessor's communication with your laboratory staff during the assessment?  (Consider the interaction the Assessor had with your staff and how the Assessor communicated assessment findings.  Did the Assessor act with integrity, objectivity and respectfulness?)

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* 4. How satisfied were you with the technical accuracy of the assessment findings ?

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* 5. Our mission is to work with our customers through teamwork and education to continually improve the quality of laboratory testing.  How satisfied were you that this was accomplished during your assessment?

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* 6. Compared to on-site assessments, how effective did you feel this remote assessment was?

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* 7. How prepared did you feel for your remote assessment, given the information and guidance provided by both the Assessor and the AASHTO re:source website?

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* 8. Comments about your Assessor:

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* 9. What did you like about the laboratory assessment?

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* 10. What didn't you like about the laboratory assessment?

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* 11. List any tests or materials that you would like us to consider adding to the scope of the AASHTO re:source Laboratory Assessment Program:

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* 12. Additional comments:

It is helpful if you include identifying information below.  We may contact you only if you agree to be contacted.  Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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* 13. Contact Information:

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* 14. May we contact you about your feedback if we have questions?

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* 15. May we have your permission to include your comments in future publications?  (Your name and the name of your organization will not be identified in the publications.)

Thank you for taking the time to submit feedback!  Your comments will help us improve the quality of our programs and services.

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