* 1. How professional is Cycles R Us?

* 2. How convenient is Cycles R Us?

* 3. Compared to our competitors, is our product quality better, worse, or about the same?

* 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

* 5. How responsive is Cycles R Us?

* 6. How well do the customer service representatives at Cycles R Us answer your questions?

* 7. Overall, are you satisfied with the employees at Cycles R Us?

* 8. Would you recommend Cycles R Us to friends and family?

* 9. Do you have any other comments, questions, or concerns?