Lexington County 911 Communications Survey

Question Title

* 1. In the past two years, how often have you interacted with Lexington County 911 Communications?

Never

Once

2-3 times

4-5 times

More than 5 times

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* 2. How well do you rate the response time of the initial call to 9-1-1?

Below expectations

Met expectations

Exceeded expectations

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* 3. How would you describe the attitudes and behavior of the telecommunicators toward citizens?

Exceeded expectations

Met expectations

Below expectations

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* 4. How would you rate the clarity of communication you received from the telecommunicators?

Very Clear

Clear

Neutral

Unclear

Very Unclear

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* 5. How satisfied were you with the response time of Lexington County EMS, Fire, Police or Animal Control after your initial call to dispatch?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 6. How would you rate the overall performance of Lexington County 911 Communications?

Excellent

Good

Fair

Poor

Very Poor

Lexington County 911 Communications Survey

Question Title

* 1. In the past two years, how often have you interacted with Lexington County 911 Communications?

Question Title

* 2. How well do you rate the response time of the initial call to 9-1-1?

Question Title

* 3. How would you describe the attitudes and behavior of the telecommunicators toward citizens?

Question Title

* 4. How would you rate the clarity of communication you received from the telecommunicators?

Question Title

* 5. How satisfied were you with the response time of Lexington County EMS, Fire, Police or Animal Control after your initial call to dispatch?

Question Title

* 6. How would you rate the overall performance of Lexington County 911 Communications?

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* 7. How would you rate the overall competence of the telecommunicators and staff at Lexington County 911 Communications?

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* 8. What are your main concerns regarding the 911 services in the community?

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* 9. Do you have any recommendations or suggestions for improvements to Lexington County 911 Communications?

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* 10. Please provide an email address if you would like a response from Lexington County Communications.