The Human Experience (HX) of Work As We Emerge From Covid-19

Please take a few moments to complete the demographics and 9 main questions.

This survey is part of our research to understand how people are experiencing work in this time of change and transition. The Human Experience (HX) encompasses all our work interactions with our organization - beyond HR processes and including virtual & physical workspace.

Please leave your e-mail if you have a story to share or would like to receive the results of this survey. Thank you for your time and be well!

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* 1. What is your region?

North America

South or Central America

Europe

Middle East & Africa

Asia/Pacific

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* 2. What is your company size?

10-500 people

501 to 1,000

1,001 to 10,000

10,001 to 50,000

50,000+

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* 3. Your age

18-24

25-34

35-44

45-54

55-64

65+

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* 4. Scale of previous work from home experience:

Never

0-10%

10-25%

25-50%

More than 50%

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* 5. How are you using HX & Design Thinking methods to listen to & empathize with your people in this crisis, & prepare for the new way of working? (e.g. to understand journeys, pain points, ideate, etc.)

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* 6. What do people say are their Moments that Matter* during this crisis? (MTM=a critical time of need when someone needs support, and interaction with a person solving that need transforms how they feel)

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* 7. What do people say are their most frequent ‘Pain’ Points?

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* 8. What kinds of ideation & prototyping are you doing to address pain points and Moments that Matter?

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* 9. What kinds of support do people say they need as they return to work on location?

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* 10. What permanent changes do you expect as a result of Covid-19?

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* 11. What do your HX & data insights suggest regarding how engagement and other HR frameworks (e.g. Performance Management, Career Development) will need to change?

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* 12. What will you need to change to make the virtual/digital Human Experience more consistent at scale?

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* 13. How will you scale and make better use of HX data (including from the use of digital tools) in the design of future people practices?

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* 14. What examples do you see of Agile ways of working in the new environment?

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* 15. If you have a story of how HX principles/tools have helped you in a significant way during this crisis that you would like to share – please leave your email here:

The Human Experience (HX) of Work As We Emerge From Covid-19

Question Title

* 1. What is your region?

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* 2. What is your company size?

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* 3. Your age

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* 4. Scale of previous work from home experience:

Question Title

* 5. How are you using HX & Design Thinking methods to listen to & empathize with your people in this crisis, & prepare for the new way of working? (e.g. to understand journeys, pain points, ideate, etc.)

Question Title

* 6. What do people say are their Moments that Matter* during this crisis? (MTM=a critical time of need when someone needs support, and interaction with a person solving that need transforms how they feel)

Question Title

* 7. What do people say are their most frequent ‘Pain’ Points?

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* 8. What kinds of ideation & prototyping are you doing to address pain points and Moments that Matter?

Question Title

* 9. What kinds of support do people say they need as they return to work on location?

Question Title

* 10. What permanent changes do you expect as a result of Covid-19?

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* 11. What do your HX & data insights suggest regarding how engagement and other HR frameworks (e.g. Performance Management, Career Development) will need to change?

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* 12. What will you need to change to make the virtual/digital Human Experience more consistent at scale?

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* 13. How will you scale and make better use of HX data (including from the use of digital tools) in the design of future people practices?

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* 14. What examples do you see of Agile ways of working in the new environment?

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* 15. If you have a story of how HX principles/tools have helped you in a significant way during this crisis that you would like to share – please leave your email here:

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* 16. Please leave your e-mail if you would like to receive the results of this survey