Client Feedback Questionnaire

Charles Hoile Solicitors

As part of our commitment to improving the service we provide, we send this feedback questionnaire to our clients. We would be grateful if you could help us by completing this form. Please be assured that this survey is completely confidential and we will not know who has taken part.
1.How satisfied were you with our overall level of service?(Required.)
2.Did we give you information and advice that was easy to understand?(Required.)
3.How informative did you find our staff?(Required.)
4.How well did we keep you up-to-date with progress?(Required.)
5.How well did we listen to what you had to say?(Required.)
6.Did we treat you fairly at all times?(Required.)
7.Would you recommend us to someone else if they required legal help or advice?(Required.)
8.Please tell us how you heard about the firm.(Required.)
Thank you for completing this questionnaire. Your responses are completely confidential If you wish to contact us please email the practice manager amaspero@hoiles.co.uk or phone 01635 45595
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