Utility Transition Hub - User Experience Survey

The Utility Transition Hub has grown since it launched last April. We want to make sure that the Hub is as useful and relevant to your work as possible. This quick survey will help us improve your experience and inform future features on the Data Portal.

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* 1. What is your name?

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* 2. What is your email address?

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* 3. Which sector do you work in?

Climate/clean energy advocacy

Federal government

Financial sector

Media

Research or think tank

State consumer advocacy

State public utility regulation

Other state government

Utility

Other (please specify)

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* 4. Where did you hear about the Utility Transition Hub?

RMI Website

RMI Newsletter

RMI Presentation

Recommended by a colleague/acquaintance

Twitter

Facebook

Other (please specify)

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* 5. How long have you been using the Utility Transition Hub?

New user

Less than 4 weeks

4-12 weeks

3-6 months

More than 6 months

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* 6. How easy is it to access the information you are looking for on the Utility Transition Hub's portal? (0 - very difficult, 100 - very easy)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. What is one thing that can be improved to enhance your experience with the Utility Transition Hub's portal?

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* 8. How have you utilized data from the Utility Transition Hub?

Analysis using online portal

Data download files

Download portal dashboard views

Other (please specify)

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* 9. Which of the Utility Transition Hub's portal's dashboards have you found useful for your work?

Finances

Operations

Emissions

Customer & Community

Policy & Regulations

Comparisons

Climate Alignment

None of the above

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* 10. When using the Utility Transition Hub portal, are there specific utility types or geographies you are searching for? If so, which ones(s)?

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* 11. What additional data would you find useful in the Utility Transition Hub's portal and data download? Please rank your choices based on your preferences. (1 - most important; 8 - least important)

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* 12. Which additional features on the Utility Transition Hub's portal would enhance your experience? Examples 1) Geographic filters (e.g. state or regions) 2) Additional mapping features 3) Additional chart visualizations

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* 13. Which one of the following features would you most like to see added to the Utility Transition Hub's portal?

Factsheets that summarizes individual utility’s performance on key metrics

Option to navigate to pre-fixed portal views

Option to view summaries of key findings on each dashboard

More accessible definitions of language used on portal

Utility Transition Hub - User Experience Survey

Question Title

* 1. What is your name?

Question Title

* 2. What is your email address?

Question Title

* 3. Which sector do you work in?

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* 4. Where did you hear about the Utility Transition Hub?

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* 5. How long have you been using the Utility Transition Hub?

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* 6. How easy is it to access the information you are looking for on the Utility Transition Hub's portal? (0 - very difficult, 100 - very easy)

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* 7. What is one thing that can be improved to enhance your experience with the Utility Transition Hub's portal?

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* 8. How have you utilized data from the Utility Transition Hub?

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* 9. Which of the Utility Transition Hub's portal's dashboards have you found useful for your work?

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* 10. When using the Utility Transition Hub portal, are there specific utility types or geographies you are searching for? If so, which ones(s)?

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* 11. What additional data would you find useful in the Utility Transition Hub's portal and data download? Please rank your choices based on your preferences. (1 - most important; 8 - least important)

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* 12. Which additional features on the Utility Transition Hub's portal would enhance your experience? Examples 1) Geographic filters (e.g. state or regions) 2) Additional mapping features 3) Additional chart visualizations

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* 13. Which one of the following features would you most like to see added to the Utility Transition Hub's portal?

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* 14. If you would like to share any additional comments or general feedback related to the Utility Transition Hub, please enter it below.