This is the third annual VAN benchmarking survey addressing topics of interest pertaining to professionals serving in, or interested in, virtual association work environments. The questions that follow were submitted by VAN members.

Results from this survey process will be accumulated and sent to all those who participate. Please submit your responses no later than May 31, 2020. If you have questions about the survey technology or survey process, please direct them to David Westman at

Thank you for your participation in VAN!