Customer Service Survey Question Title * 1. Was your experience with us over the phone or in our office? In Office Phone Question Title * 2. What was the name of the representative?Please rate the person you spoke with on the following items: Question Title * 3. Promptness of service. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 4. Professionalism and Courtesy. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 5. Knowledge. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 6. Ability to explain information clearly. Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 7. Problem resolution Excellent Satisfactory Needs Improvement Unsatisfactory Question Title * 8. What was the date of your visit to the Bastrop Central Appraisal District? Date of Visit Date Question Title * 9. Additional comments. Question Title * 10. Optional - Name, Phone Number, Email Address. Done