* 1. The last time you were in our store, how would you rate the service that was provided to you?

* 2. How would you rate the willingness of our staff to assist you and your needs when you last came to our store or contacted us?

* 3. What do you feel, as our customer, we need to improve on the most to provide you the best service possible?

* 4. Please feel free to leave any other comments or suggestions.