* 1. How often do you use our programs or activities?

* 2. What do you typically use in the recreation center?

* 3. Were the programs interesting and well organized?

* 4. Is there anything that prevents or restricts your use of participating in programs or activities?

* 5. Were there sufficient materials and equipment for the activity?

* 6. Was the instructor knowledgeable and well prepared?

* 7. How would you rate our customer service?

* 8. How could we be more customer friendly or convenient?

* 9. What activity would you like to see that we don’t currently offer?

* 10. Did facility staff create a positive first impression?

* 11. How would you rate the ease of the registration process?

* 12. Were the fees reasonable for the program or activity offered?

* 13. Would you recommend this program to family and friends?

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