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Pathway, Inc. Community Needs Assessment 2026

INTRODUCTION
Dear Lucas County Community Member:

Thank you for sharing your voice with us. Your input will help our agency better understand the everyday needs, challenges, and priorities of individuals and families in Lucas County.

Everything you share will remain confidential and will only be used to help us improve programs and plan for the future of our community. Choosing to participate, or not, will not affect your ability to receive services from Pathway.

Your experiences matter. By completing this survey, you are helping us strengthen services, expand opportunities, and better support our neighbors. Please answer the questions as honestly as you can based on your experiences.

This survey will take about 10–15 minutes to complete. Thank you for being part of the work to help Pathway, Inc. build a stronger community. Participants must be 18 years of age or older to complete this survey.
1.Do you live in Lucas County?
2.What is your zip code?
3.In the past 12 months, what is the single greatest challenge you and your household have experienced? (CHECK ONE BOX ONLY)
SECTION 1: SERVICES RECEIVED AT PATHWAY, INC.
4.In the past 12 months, did you or members of your household receive any services from Pathway, Inc. at the Hamilton Building? These include: utility bill assistance (HEAP or PIPP), rental assistance, financial literacy support, attending GED classes, resume or job support from employment and career services, services from Brothers or Sisters United, or senior emergency home repairs.
5.Which services did you or members of your household receive from Pathway, Inc? Please select all that apply.
6.What suggestions do you have for changes or additions to the services provided by Pathway, Inc.?
SECTION 2: SERVICES RECEIVED IN LUCAS COUNTY
7.In the past 12 months, from which agencies/organizations in Lucas County have you or members of your household received services? (This includes JFS, Ohio Means Jobs, Child Support, United Way 2-1-1, etc.)
8.Which of the following challenges or barriers have you or members of your household experienced in accessing services? Please check all that apply.
9.Which services, if any, have you or members of your household needed that were not available in Lucas County?
SECTION 3: CURRENT NEEDS
10.With which of the following health needs could you or someone in your household use help? Please check all that apply.
11.With which of the following housing needs could you or someone in your household use help? Please check all that apply.
12.With which of the following employment needs could you or someone in your household use help? Please check all that apply.
13.With which of the following adult education needs could you or someone in your household use help? Please check all that apply.
14.With which of the following childcare and child development needs could you or someone in your household use help? Please check all that apply.
15.With which of the following financial needs could you or someone in your household use help? Please check all that apply.

16.If your household had an unexpected $400 expense (for example, a car repair or medical bill), would you be able to pay for it?
17.With which of the following family support needs could you or someone in your household use help? Please check all that apply.
18.With which of the following food and nutrition needs could you or someone in your household use help? Please check all that apply.
SECTION 4: COMMUNITY AND CIVIC INVOLVEMENT
19.In the past 12 months, have you or anyone in your household taken part in any of the following activities?
Yes
No
Don't know
Volunteer or participate in an organization, association, or group (for example, church or school)
Worked with others to improve something in your community
Register to vote in a local, state, or national election
Vote in a local, state, or national election
SECTION 5: TECHNOLOGY AND INTERNET ACCESS
20.Do you have access to high-speed internet at home?
21.Which device do you have access to? Please check all that apply.
22.How comfortable are you using technology (a computer or smartphone) for everyday tasks?(Required.)
23.Would you be interested in learning more about using technology (computers, the internet, or online tools)?
SECTION 6: DEMOGRAPHICS
24.What is your gender?
25.What is your age?
26.Are you Hispanic, LatinX, or of Spanish origin?
27.What is your race? Please check all that apply.
28.How many live in your household, including you?
29.What is your annual household income? Please include all sources of income for yourself and everyone living with you in the last 12 months.
30.What is your current employment status?
SECTION 7: ADDITIONAL COMMENTS
Is there anything else you would like to share about your experiences, needs, or ways to improve services in your community?
31.What community resources or changes would make your life easier right now?
32.What makes you proud of your community?
Thank you for taking the time to complete this survey. Your feedback helps us better understand our community's needs and strengthen how we serve Lucas County. We truly appreciate your time and the trust you've placed in us by sharing your experiences.

Please know that your responses will be kept confidential and used only to help us understand community needs and improve our services.