2021 Voice of the Customer Survey

Question Title

* 1. Please provide the following information.
We would like the opportunity to follow up with you on the survey, however you may submit your response anonymously if you choose.

Name

Company

Question Title

* 2. What is your job role?
You may select more than one if applicable.

Engineer

Procurement

Consultant

Company Man

Landman

Lab / Technical

Corporate / Executive

Foreman / Coordinator

Other (please specify)

Question Title

* 3. Are we keeping you updated on our services?
Tell us which products/services you didn't know we have or that you would like to become more familiar with:

FluidMatch™

Water Sourcing

Water Transfer

Flowback & Well Testing

WaterONE™ Automation

Containment

Water Treatment

Disposal Solutions

Other

Feel free to be more specific with the exact products/services in the gray box below:

Question Title

* 4. Rate Us!
As an innovator of oilfield water management solutions, how would you rate Select in the following areas:

	1=Lowest - 5=Highest
Innovation	Innovation 1=Lowest - 5=Highest menu
Performance	Performance 1=Lowest - 5=Highest menu
Quality	Quality 1=Lowest - 5=Highest menu
Safety	Safety 1=Lowest - 5=Highest menu
Value	Value 1=Lowest - 5=Highest menu
Communication	Communication 1=Lowest - 5=Highest menu

Within these categories, please tell us in the gray box below how we can improve to better serve you?

Question Title

* 5. What do we do best?
Let us know which products/services provide the most value to your company

FluidMatch™

WaterONE™ Automated Pumps

Automated Produced Water Blending (APS)

Automated Manifolds

Water Infrastructure

Water Sourcing

Water Transfer

Water Profiling and Analysis

Aeration & Biocontrol

Water Treatment and Reuse

Water Storage

Tank & Impoundment Monitoring

Flowback & Well Testing

Fluid Hauling

Disposal Solutions

Support Rentals

Oilfield Chemicals

Accommodations

Other

Feel free to be specific in the gray box below:

Question Title

* 6. Where can we do better?
Let us know the products/services you would you like to see advanced or changed in order to be more useful to your company

WaterONE™ Automated Pumps

Automated Produced Water Blending (APS)

Automated Manifolds

Water Infrastructure

Water Sourcing

Water Transfer

Water Profiling & Analysis

Aeration & Biocontrol

Water Treatment & Reuse

Water Storage

Tank & Impoundment Monitoring

Flowback & Well Testing

Fluid Hauling

Disposal Solutions

Support Rentals

Oilfield Chemicals

Accommodations

Other

Feel free to be specific in the gray box below:

Question Title

* 7. How can Select help you achieve your sustainability goals?

Question Title

* 8. What industry challenge(s) should Select be focused on?

Question Title

* 9. What is the first word or phrase that comes to mind when you hear the name Select Energy Services?

Question Title

* 10. What matters most?
Rank the following according to its importance when considering a water management provider:

	Not Important 1	2	Neutral 3	4	Very Important 5
Automation	Automation Not Important 1	Automation 2	Automation Neutral 3	Automation 4	Automation Very Important 5
Bundled Services	Bundled Services Not Important 1	Bundled Services 2	Bundled Services Neutral 3	Bundled Services 4	Bundled Services Very Important 5
Company Size	Company Size Not Important 1	Company Size 2	Company Size Neutral 3	Company Size 4	Company Size Very Important 5
Customer Service	Customer Service Not Important 1	Customer Service 2	Customer Service Neutral 3	Customer Service 4	Customer Service Very Important 5
Innovation	Innovation Not Important 1	Innovation 2	Innovation Neutral 3	Innovation 4	Innovation Very Important 5
Location / Proximity	Location / Proximity Not Important 1	Location / Proximity 2	Location / Proximity Neutral 3	Location / Proximity 4	Location / Proximity Very Important 5
Product Performance	Product Performance Not Important 1	Product Performance 2	Product Performance Neutral 3	Product Performance 4	Product Performance Very Important 5
Responsiveness	Responsiveness Not Important 1	Responsiveness 2	Responsiveness Neutral 3	Responsiveness 4	Responsiveness Very Important 5
Safety	Safety Not Important 1	Safety 2	Safety Neutral 3	Safety 4	Safety Very Important 5
Treatment Technologies	Treatment Technologies Not Important 1	Treatment Technologies 2	Treatment Technologies Neutral 3	Treatment Technologies 4	Treatment Technologies Very Important 5
Trust	Trust Not Important 1	Trust 2	Trust Neutral 3	Trust 4	Trust Very Important 5
Value	Value Not Important 1	Value 2	Value Neutral 3	Value 4	Value Very Important 5

Question Title

* 11. Since last year, how has your opinion of Select changed?

	Significantly Lower	Lower	Same	Higher	Significantly Higher
Speed	Speed Significantly Lower	Speed Lower	Speed Same	Speed Higher	Speed Significantly Higher
Performance	Performance Significantly Lower	Performance Lower	Performance Same	Performance Higher	Performance Significantly Higher
Availability	Availability Significantly Lower	Availability Lower	Availability Same	Availability Higher	Availability Significantly Higher
Safety	Safety Significantly Lower	Safety Lower	Safety Same	Safety Higher	Safety Significantly Higher
Value	Value Significantly Lower	Value Lower	Value Same	Value Higher	Value Significantly Higher
Trust	Trust Significantly Lower	Trust Lower	Trust Same	Trust Higher	Trust Significantly Higher
Innovation	Innovation Significantly Lower	Innovation Lower	Innovation Same	Innovation Higher	Innovation Significantly Higher
Customer Service	Customer Service Significantly Lower	Customer Service Lower	Customer Service Same	Customer Service Higher	Customer Service Significantly Higher

Question Title

* 12. Year over year, what percent increase in costs do you anticipate from supply constraints and inflation?

<1%

1-5%

6-15%

>15%

Comments

2021 Voice of the Customer Survey - Select Energy

Please Share Your Feedback!

Question Title

* 1. Please provide the following information.
We would like the opportunity to follow up with you on the survey, however you may submit your response anonymously if you choose.

Question Title

* 2. What is your job role?
You may select more than one if applicable.

Question Title

* 3. Are we keeping you updated on our services?
Tell us which products/services you didn't know we have or that you would like to become more familiar with:

Question Title

* 4. Rate Us!
As an innovator of oilfield water management solutions, how would you rate Select in the following areas:

Question Title

* 5. What do we do best?
Let us know which products/services provide the most value to your company

Question Title

* 6. Where can we do better?
Let us know the products/services you would you like to see advanced or changed in order to be more useful to your company

Question Title

* 7. How can Select help you achieve your sustainability goals?

Question Title

* 8. What industry challenge(s) should Select be focused on?

Question Title

* 9. What is the first word or phrase that comes to mind when you hear the name Select Energy Services?

Question Title

* 10. What matters most?
Rank the following according to its importance when considering a water management provider:

Question Title

* 11. Since last year, how has your opinion of Select changed?

Question Title

* 12. Year over year, what percent increase in costs do you anticipate from supply constraints and inflation?

2021 Voice of the Customer Survey - Select Energy

Please Share Your Feedback!

Question Title

* 1. Please provide the following information.We would like the opportunity to follow up with you on the survey, however you may submit your response anonymously if you choose.

Question Title

* 2. What is your job role?You may select more than one if applicable.

Question Title

* 3. Are we keeping you updated on our services? Tell us which products/services you didn't know we have or that you would like to become more familiar with:

Question Title

* 4. Rate Us! As an innovator of oilfield water management solutions, how would you rate Select in the following areas:

Question Title

* 5. What do we do best? Let us know which products/services provide the most value to your company

Question Title

* 6. Where can we do better? Let us know the products/services you would you like to see advanced or changed in order to be more useful to your company

Question Title

* 7. How can Select help you achieve your sustainability goals?

Question Title

* 8. What industry challenge(s) should Select be focused on?

Question Title

* 9. What is the first word or phrase that comes to mind when you hear the name Select Energy Services?

Question Title

* 10. What matters most? Rank the following according to its importance when considering a water management provider:

Question Title

* 11. Since last year, how has your opinion of Select changed?

Question Title

* 12. Year over year, what percent increase in costs do you anticipate from supply constraints and inflation?

* 1. Please provide the following information.
We would like the opportunity to follow up with you on the survey, however you may submit your response anonymously if you choose.

* 2. What is your job role?
You may select more than one if applicable.

* 3. Are we keeping you updated on our services?
Tell us which products/services you didn't know we have or that you would like to become more familiar with:

* 4. Rate Us!
As an innovator of oilfield water management solutions, how would you rate Select in the following areas:

* 5. What do we do best?
Let us know which products/services provide the most value to your company

* 6. Where can we do better?
Let us know the products/services you would you like to see advanced or changed in order to be more useful to your company

* 10. What matters most?
Rank the following according to its importance when considering a water management provider: