Bomaderry Aquatic Centre - Learn to Swim Survey 2017

Shoalhaven Swim School Learn to Swim Survey

We place a great emphasis on providing the best possible programs, facilities and services.
By completing this survey you will assist in identifying what we do well and where we can improve.

Thank you for spending the next few minutes in helping us to help you.

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* 1. How many of your children attend Learn to Swim lessons?

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* 2. How old are your child / children who attend Learn to Swim lessons?

Less than 6 months

6 months to 1 year

1 to 2 years

2 to 3 years

3 to 4 years

4 to 5 years

5 to 6 years

6 to 7 years

7 to 8 years

8 to 9 years

9 years & older

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* 3. How long has your child / children been a student at the swim school?

Less than 6 months

6 months to 1 year

1 to 2 years

2 to 3 years

3 to 4 years

4 to 5 years

5 to 6 years

6 to 7 years

7 to 8 years

8 to 9 years

9 years & more

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* 4. How far do you travel for your Learn to Swim lesson?

Under 5kms

5kms to 10kms

10kms to 15kms

15kms to 20kms

20kms to 25kms

25kms or more

Question Title

* 5. How do our Learn to Swim instructors rate on the following attributes?

	Very Poor	Improvement Needed	Good	Outstanding
Feedback to parents	Feedback to parents Very Poor	Feedback to parents Improvement Needed	Feedback to parents Good	Feedback to parents Outstanding
Results / Progression	Results / Progression Very Poor	Results / Progression Improvement Needed	Results / Progression Good	Results / Progression Outstanding
Quality of teaching	Quality of teaching Very Poor	Quality of teaching Improvement Needed	Quality of teaching Good	Quality of teaching Outstanding
Personal Presentation	Personal Presentation Very Poor	Personal Presentation Improvement Needed	Personal Presentation Good	Personal Presentation Outstanding
Class preparation	Class preparation Very Poor	Class preparation Improvement Needed	Class preparation Good	Class preparation Outstanding
Engaging the children in the lesson	Engaging the children in the lesson Very Poor	Engaging the children in the lesson Improvement Needed	Engaging the children in the lesson Good	Engaging the children in the lesson Outstanding
Class control	Class control Very Poor	Class control Improvement Needed	Class control Good	Class control Outstanding
Communication with students	Communication with students Very Poor	Communication with students Improvement Needed	Communication with students Good	Communication with students Outstanding

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* 6. How can our Learn to Swim instructors improve?

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* 7. What is your motivation for enrolling / continuing your child / children in our swim school?

Social Interaction

Safety

Personal Survival

Stroke Development / Refinement

Fitness

Other (please specify)

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* 8. Please rate your understanding of our Learn to Swim assessment process?

High

Adequate

Poor

Uncertain

If poor or uncertain, how could we improve this?

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* 9. Please rate your understanding of our Learn to Swim feedback week process?

High

Adequate

Poor

Uncertain

If poor or uncertain, how could we improve this?

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* 10. How did you hear about our Learn to Swim program?

In House Signs

Counter Staff

Learn to Swim Instructor

Shoalhaven Swim & Fitness Website

Facebook

In House Newsletter

School Newsletter

Newspaper

Radio

In House TV Advertising

Word of Mouth

Other (please specify)

Question Title

* 11. How do you keep up to date with important swim school dates and information?

In House Signs

Counter Staff

Learn to Swim Instructor

Shoalhaven Swim & Fitness Website

Facebook

In House Newsletter

School Newsletter

Newspaper

Radio

In House TV Advertising

Word of Mouth

Other (please specify)

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* 12. Would you prefer another type of communication or marketing material to be used? I.e. Email?

Yes

Please specify

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* 13. Are you currently satisfied with the class times and days offered?

Yes

If no, please state your preferred times and days

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* 14. Would you prefer other times or days to be offered - ie: Sunday lessons?

Yes

If yes, please specify days and times

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* 15. Would you like to see more classes for:

Adults Learn to Swim

Rehabilitation

Disabilities

School Groups

Other (please specify)

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* 16. What other Learn to Swim services do you believe Shoalhaven City Council could offer?

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* 17. Would you recommend the swim school to others?

Yes

Why?

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* 18. Council will in the future be providing the option of a monthly debit system, would you be interested in this payment option?

Yes

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* 19. Optional - Contact Information

Name

Address

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number