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2025 Client Satisfaction Survey
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1.
County of Service
(Required.)
Baltimore
Frederick
Greenbelt
Montgomery
Carroll
Community Schools
Mobile Crisis
Targeted Case Management
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2.
Are you receiving services through Open Access (this question applies to Baltimore City clients and Carroll County clients only)?
(Required.)
Yes
No
I am not a Baltimore City or Carroll County client
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3.
Are you receiving services through the Out of Home Placement contract (this question applies to Baltimore City/DSS clients only)?
(Required.)
Yes
No
I am not a Baltimore City/DSS client
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4.
On a scale of 1 to 5, 1 being very dissatisfied, 5 being very satisfied, how satisfied are you with ABH’s services?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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5.
Was your last session in person or virtual?
(Required.)
In person
Virtual
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6.
On a scale of 1 to 5, 1 being very dissatisfied, 5 being very satisfied, how satisfied are you with your/your child’s clinician?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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7.
On a scale of 1 to 5, 1 being very dissatisfied, 5 being very satisfied, how satisfied are you with the amount of family therapy that you/your child is receiving?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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8.
On a scale of 1 to 5, 1 being never, 5 being always, do you feel that you can access your therapist?
(Required.)
Always
Usually
Sometimes
Rarely
Never
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9.
In the event that you cannot reach your clinician, do you know who to contact?
(Required.)
Yes
No
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10.
On a scale of 1 to 5, 1 being very dissatisfied, 5 being very satisfied, how satisfied are you with your/your child’s prescriber?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Not Applicable
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11.
On a scale of 1 to 5, 1 being very dissatisfied, 5 being very satisfied, how satisfied are you with your/your PRP services?
(Required.)
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
Not Applicable
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12.
On a scale of 1 to 5, 1 being significantly worse, 5 being significantly better, how much do you feel your symptoms have improved since beginning treatment at ABH?
(Required.)
Significantly Better
Slightly Better
Same
Slightly Worse
Significantly Worse
13.
Is there anything else that you could share to improve our services?
Current Progress,
0 of 13 answered