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* 1. How often do you ride JTA?

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* 2. Some transit trips require a transfer or involve more than one bus service. Which routes did you use for your most recent one-way transit trip?

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* 3. Where did you begin your most recent one-way transit trip?

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* 4. What was your final destination on your most recent one-way transit trip?

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* 5. From door to door how much time does this one-way transit trip usually take?

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* 6. On your most recent JTA trip, what type of bus fare did you pay?

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* 7. On your most recent JTA trip, did you use a STAR Card to pay your bus fare?

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* 8. If a bus had not been available for your most recent transit trip, how would you have made the trip?

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* 9. Which of the following describe the reasons that you use JTA? (Select all that apply)

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* 10. Based on your experience riding JTA, how strongly do you agree with the following statements?

  Strongly Disagree Disagree Neutral Agree Strongly Agree
Service is dependable
Routes get me where I need to go
Schedules meet my travel needs
Fares are reasonable
Buses are comfortable and well-kept
Staff is professional and courteous
Maps and schedules are easy to understand

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* 11. Please select your preference.

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* 12. Please select your preference.

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* 13. Please select your preference.

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* 14. Please select your preference.

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* 15. Please select your preference.

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* 16. What are the start and end points of the commute you make the most often? Please provide an address or description of where each place is located.

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* 17. What is your primary reason for not riding any local transit service?

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* 18. What is the primary language you speak at home?

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* 19. If English is not your preferred language, how well do you speak English?

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* 20. What is your age?

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* 21. Which of the following best describes your employment status?

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* 22. What is your approximate household income?

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* 23. What is your race/ethnicity?

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* 24. What is your gender?

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* 25. Are you an active duty member or veteran of the US Armed Forces?

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* 26. Please provide any additional comments you have below.

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